Wellbeing Coordinator

As the first point of contact for learners and professionals, you will be at the heart of our college, helping to create a positive and inclusive experience. No two days are the same, so youll need to be adaptable, proactive and confident managing multiple priorities. An understanding of mental health and wellbeing, along with a compassionate and empathetic approach, is key to this role.

Our small, friendly team works closely together, supporting one another to achieve the shared goals of the college. You will have strong administrative and organisation skills, experience of office management, a good working knowledge of IT systems and Microsoft Office applications.

Assist with the day-to-day running of the service, acting as a first point of contact, responding to requests and referrals, assisting individuals with the referral process and signposting as appropriate to other staff within the service

Work with service-users and other centre staff, to develop, organise and deliver courses, workshops and activities that are facilitated across North Somerset

Coordinate and update key systems for the service including the service diary and timetable, bookings systems for enrolment in workshops, courses, events and other activities

Promote and facilitate service user involvement within the organisation and the community in line with Second Step objectives

Build and sustain relationships with service users to enable them to access and participate in the service, and contribute to its further development, dealing with sensitive and contentious issues in a professional and friendly manner

Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Experience