Ward Coordinator - Co.Pilot

We are looking for a Ward Receptionist/ Co-pilot who can work as part of a job share to cover our reception area (Mondays to Saturdays) -To include some weekend working. Shifts will be covered on a rotational basis, covering 7.30am - 6pm, with some flexibility in these hours. To be discussed at interview.

This role requires someone who can work pro-actively, and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to the role having competing demands at times. The post holder will need to be computer confident and be willing to undertake training to be self-reliant in using multiple NHS applications

The successful postholders main duties include admitting, discharging and transferring patients, answering telephone enquiries from both internal/ external departments as well as patients relatives. They will ensure patient notes are processed promptly and to act with confidentiality. To organise transport, order and maintain stationery levels, and to coordinate any ward requests to maintain flow through the ward.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Education/Training/Qualifications

Essential: - Keyboard; - GCSE level education; - Experience working in a busy customer-facing environment with frequent interruptions and competing priorities

Work Experience

Essential: - Experience of working in the NHS; - To have worked within a busy team environment; - Experience of hospital environment

Desirable: - Experience of working with members of the public

Knowledge/Skills/Abilities

Desirable: - Demonstrate good organisational skills; - Knowledge of hospital systems