Ward Clerk Stamford DTU - Stamford

Key responsibilities/Duties

To prepare all patients' medical notes for DTU clinics

Ensure all patient records, including referral letters, are available for Day Treatment appointments

Contact GPs/GDPs for any missing referrals and information required

Record and update all patient data and ensure the data is entered and stored on the appropriate system

Organise patient notes and documentation for inpatient and outpatient lists

Prepare patient packs and care plans for Day Treatment lists

Ensure all information on Aqua is correct in the absence of the Aqua administrator

Maintain good communication links with other departments

Deal with telephone and face to face enquiries in a professional and courteous manner

Liaise with colleagues and encourage a team approach

Attend department staff meetings

To undertake any other clerical tasks to ensure administrative systems meet the needs of the department.

Any other duties tasked by the Team Manager

Please see attached detailed Job Description and Person Specification for more information regarding this role

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Education and Qualifications

Essential: - Literate & Numerate

Desirable: - Some experience of medical terminology

Experience

Essential: - Customer care experience; - Understanding and commitment to confidentiality; - Ability to plan and prioritise own workload

Desirable: - Knowledge/ understanding of Data Protection Act

Essential

Essential: - Excellent communications Skills

Essential

Essential: - IT Skills