NHSCloses in 12 days

Ward Clerk

Gateshead Health NHS Foundation Trust

Gateshead, NE9 6SX

Salary

£25,272

Contract

Permanent

Hours

Not specified

Closing date

17 September 2026

12 days left

Job description

We are looking for a friendly, enthusiastic and reliable individual to join our well established team on Critical Care. Excellent communication and or...

  • To ensure that all notes are retrieved and prepared for patient's admitted and discharged from the department.
  • To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes are maintained and updated.
  • To ensure the timely admission of patients onto Careflow and Medicus.
  • To ensure that medical notes are taken to Coding to ensure that all patients' episodes are coded.
  • Retrieve case notes and record their movement using the electronic folder tracking system (Filefast).
  • Make and receive phone calls to and from various stakeholders (internal and external to the Trust).
  • Order stationary and admin supplies in a timely manner.

Please see the attached documentation for full details of job description and main responsibilities of the role.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Qualifications

Essential

  • English language and Maths GCSE grade C or equivalent

Desirable

  • NVQ in Business and administration

Experience

Essential

  • Excellent communication skills
  • Excellent interpersonal and organisational skills
  • Courteous and polite telephone manner
  • Previous experience in an administrative role
  • IT/Computer skills

Desirable

  • Experience working in a hospital environment

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

3 September 2026

Last checked

5 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

GHN
Gateshead Health NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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