Ward Clerk

We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to work within our team. Previous experience of working in a similar role would be an advantage, though not essential.

You will need to have excellent communication, administrative and organisational skills, with the ability to liaise with employees at all levels. Knowledge of Microsoft Office, Word and Excel is essential.

You will also have the skills to handle all contacts confidently with compassion, patience and professionalism. You will be working as part of the team which will involve developing knowledge of the processes used to ensure that clients' needs are met.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

Education

Essential: - Good general education with GCSE or equivalent in English at grade C or above

Desirable: - ECDL; - NVQ level 2 in Business Administration or Customer Care or equivalent

Experience

Essential: - Experience of using a full range of IT/patient administration systems; - Experience of patient administration work in a healthcare setting

Desirable: - Experience of face-to-face customer contact

Skills