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Ward Clerk - Collingwood Ward

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Gosport, PO12 3PWView on map(opens Google Maps in a new tab)

Salary

£25,760 to £27,476

Contract

Permanent

Hours

Not specified

Closing date

4 October 2026

3 days left

Job description

Are you an organised, proactive individual who enjoys working in a fast-paced environment and making a real difference to patient care? We are looking...

  • The Administrator will deal efficiently and competently on a daily basis with highly complex administrative tasks often with tight deadlines.
  • The post holder will be required to provide support to Physical Health Inpatient Matron and Admin Manager and the physical health wards.
  • The Administrator will demonstrate integrity and confidentiality and will support to organise meetings within electronic diaries, minute taking, taking messages and assist with managing online systems such as ordering, E-roster and SBS.
  • Ensure key communications to all Senior Management within the Area an auditable trail using an e-mail system.
  • Deal with incoming telephone calls and other enquiries in a professional and helpful manner and pass messages to the relevant manager in a timely fashion.
  • Ensure preparation for meetings and offsite travel arrangements are completed and documents required are available.

The Administrator alongside the Clinical Admin Team share responsibility for:-

  • Patient/client care by providing information and/or advice of a non-clinical nature about patient pathways, re-directing as necessary to the appropriate department/service
  • Liaise and communicate, effectively with internal and external organisations, staff and service partners, visitors and patients as required.

NB: the duties described are not an exhaustive list but are intended as an accurate reflection of the duties and responsibilities of the post at the time the job description was produce

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Qualifications

Essential

  • Good standard of education
  • GCSE or 'O' level education including either English or Maths -- Grade C or above
  • Vocational qualification e.g. RSA III typing, ECDL, NVQ Level 2/3 in business administration or similar or equivalent experience
  • Car driver with business class insurance and willing to use as cross-cover may be needed between wards at different sites.
  • Computer literate. Competent with Microsoft Office: e.g. Word, Excel, Outlook, Power Point
  • At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Desirable: - NHS experience; - RiO Trained

Experience

Essential: - Experience in an administrative role; - Ability to make own decisions and work on own.

Desirable: - NHS experience

Additional Criteria

Essential

  • Ability to communicate effectively and professionally to all levels of staff, both written and verbal. Excellent interpersonal skills
  • Ability to work in a logical and structured way. Ability to organise own work and meet deadlines, with competing demands
  • Self-motivated, proactive and flexible to changing needs.
  • Ability to work independently, whilst also effective within a team
  • Excellent organisational skills
  • Accurate IT skills for using local IT systems/ electronic mail etc.
  • Ability to type using a word processing package
  • Ability to build relationships with people from different disciplines and organisations

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

18 September 2026

Last checked

22 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

HAI
Hampshire and Isle of Wight Healthcare NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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