Ward Clerk - Acute Receiving / Acute Medical Unit
The Mid Yorkshire Teaching NHS Trust
Wakefield, WF1 4DGView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
23 November 2026
9 days leftJob description
Are you organised, approachable and motivated, with excellent communication skills and a passion for providing high-quality patient care through effec...
As a Ward Clerk, you will be responsible for providing a comprehensive administrative and clerical service, acting as an important point of contact for patients, relatives, visitors and healthcare professionals.
- Maintaining accurate and timely patient information on the Trust's electronic patient record systems.
- Supporting patient admissions, transfers and discharges, ensuring patient information is updated promptly.
- Supporting the booking and coordination of patient appointments, including arranging return appointments and follow-up reviews as requested by the clinical team.
- Welcoming patients, relatives and visitors and directing enquiries appropriately.
- Answering telephone calls and responding to queries in a professional and helpful manner.
- Supporting the clinical team with administrative tasks to facilitate effective patient flow.
- Preparing and maintaining patient documentation and ensuring records are available when required.
- Liaising with other departments and clinical teams to support the coordination of patient care.
- Maintaining confidentiality and ensuring compliance with Trust policies and procedures.
- Providing administrative support across both ARU and AMU, including during periods of increased activity.
The post will operate within a 24/7 service, requiring participation in a rotational shift pattern covering days, nights, weekends and bank holidays.
Shift patterns are
07:00 19:30
19:30 07:00
Essential person specification requirements
- Computer literate
- Good standard of education
- Ability to work towards an NVQ3 qualification
- Experience of working within a related area e.g. health care/ social care
- Experience & knowledge of multi-disciplinary team working
- Experience of filing systems
- Work with computer software systems e.g. Microsoft office, email & internet
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).
We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Qualifications
Essential: - Please click apply now to view the full person specification (there is no obligation to apply).
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
6 November 2026
Last checked
10 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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