Volunteer Patient Safety Partner

Patient Safety Partners play a vital role in helping to design and deliver safer healthcare services across IHG and Sulis Hospital Bath. Working collaboratively with patients, carers and staff, they help shape and influence our quality and patient safety agenda, ensuring that the patient voice is at the heart of decision-making.

As a Patient Safety Partner, you will contribute to relevant committees, meetings and improvement initiatives, offering an independent patient perspective on safety matters. You will provide constructive challenge, support learning from incidents and feedback, and help ensure that meaningful improvements are made to enhance patient care and experience.

Patient Safety Partners will be based across our clinical sites, including Westbury, Swindon, Chippenham, Gloucester and Salisbury for Independent Health Group, and Peasedown St John for Sulis Hospital Bath. Support will be provided by the local clinical teams at each location.

This role forms an integral part of the Quality and Governance function across both organisations and reports directly to the Heads of Quality and Governance.

Partners are actively involved in the design of safer healthcare across Independent Health Group. This role includes working alongside staff and

patients to shape and influence the safety and quality agenda representing the

voice of the patient. Sulis Hospital would like to join us on this journey by

recruiting patient safety partners to enhance their safety and quality agenda.

Partners will participate in relevant committees to lend their perspective on

how safety issues should be addressed and provide appropriate challenge to

ensure learning and change.

The role is suitable

for all individuals with abroad interest in patient experience / safety.

General Tasks

Tasks may include some or all of the

the views and experiences of patients to feedback into patient safety

committees (with support from the Governance Team)

the views of patients, families and carers in alignment with the Patient Safety

the relevant patient safety committees as required, as a full and equal

participant, to ensure that the voice of patients is considered and represented

during discussions and decision-making. This will require reading meeting

papers, attending meetings, participating in discussions and decision-making

provided with opportunities to be involved in patient safety projects.

Safety Partners will be located on site (travel to Head Office may be

infrequently required IHG only).

role may develop over time and can be shaped to meet the needs of the

organisation

responsibilities of the role may be reviewed and revised in response to the

changing needs of the organisation.

Independent Health Group (IHG) has delivered high-quality, patient-centred healthcare closer to home since 2004, earning an Outstanding CQC rating in 2022. We provide an alternative to traditional hospital care, offering personalised services with short waiting times, convenient appointments and continuity of care. Our supportive and flexible culture places patients at the heart of everything we do, creating opportunities for staff to develop their skills and make a meaningful impact.

Sulis Hospital Bath is an award-winning, consultant-led hospital providing high-quality care across more than 40 specialties. As the first private hospital in the UK wholly owned by an NHS Trust, it reinvests income from private care to enhance services and increase capacity for both NHS and private patients. As a Community Diagnostic Centre, Sulis also improves access to diagnostic services and supports efforts to reduce NHS waiting times.

Experience

Essential: - Experience as a service user of broader healthcare services

Desirable: - Experience as a service user of Independent Health Group

Abilities / Skills and Personal Attributes