Urgent Primary Care Doctor (GP) - Bank

IC24 is seeking Urgent Primary Care Doctors for bank work in various urgent treatment centres throughout East Kent. This role involves assessing patients on both walk-in and appointment bases, providing diagnosis and treatment for a wide variety of cases, from acute to minor illnesses. The role focuses on quick decision making, often with limited patient history. Collaboration as part of a multidisciplinary team is essential. Candidates should expect to handle a range of duties from patient treatment to onward referral, all while maintaining accurate clinical records according to governance frameworks.

Urgent Primary Care Doctor Bank (Urgent Treatment Centres)

Be the clinician patients need when their care can't wait.

Urgent care is General Practice at its most immediate.

Patients don't always know what they need when they reach us. They may have been referred through NHS 111, redirected from an Emergency Department or walked into an Urgent Treatment Centre looking for help.

What they need is an experienced doctor who can listen, assess, make confident clinical decisions and get them to the right care.

At IC24, we're looking for Urgent Primary Care Doctors to work across our Urgent Treatment Centres in East Kent, including William Harvey Hospital in Ashford, Kent and Canterbury Hospital in Canterbury and Queen Elizabeth The Queen Mother Hospital in Margate.

You'll work as part of a multidisciplinary urgent care team, providing safe, timely and effective care while helping patients access the most appropriate treatment for their needs.

If you enjoy the variety of General Practice, the pace of urgent care and the clinical challenge of never quite knowing what is coming through the door next, this could be the role for you.

What you'll focus on

Assessing and treating patients who need urgent care

You'll provide face-to-face assessment, diagnosis and treatment for patients presenting with a broad range of acute illness, minor illness and injury.

Patients may come to you through NHS 111, as walk-ins or following redirection from an Emergency Department.

You'll assess what's happening, decide what needs to happen next and ensure patients receive appropriate treatment, referral and safety-netting.

Making confident clinical decisions

Urgent Treatment Centres require sound clinical judgement.

You'll often be working with patients you haven't met before, sometimes with limited background information and sometimes when they're anxious, unwell or experiencing difficult circumstances.

You'll need to be able to assess risk, manage uncertainty and make safe decisions under pressure, recognising when a patient can be treated and discharged and when they need escalation or an alternative care setting.

Working at the heart of urgent care

You'll work in a fast-moving clinical environment where patient needs can vary considerably from one consultation to the next.

You'll see a broad mix of acute illness, minor illness and injury, using your General Practice and urgent care experience to determine the most appropriate course of action.

Some patients will need assessment, treatment and discharge. Others may need further investigation, onward referral or escalation into another part of the healthcare system.

Being able to recognise that difference and make the right decision safely is a fundamental part of the role.

Working as one multidisciplinary team

Good urgent care depends on people working well together.

You'll work alongside nurses, advanced practitioners, reception colleagues, other doctors and allied healthcare professionals, as well as colleagues across Emergency Departments, NHS 111, community services and primary care.

Within our East Kent Urgent Treatment Centres, you'll work as part of the wider East Kent UTC Alliance, alongside colleagues from EKHUFT, Invicta Health CIC, Thanet Health CIC and IC24.

You'll communicate clearly, share clinical expertise and work collaboratively to make sure patients move smoothly through the system.

Providing the right care in the right place

Not every patient who arrives at hospital needs Emergency Department care.

You'll help assess, prioritise and redirect patients where clinically appropriate, supporting people to access the right level of care while helping reduce unnecessary pressure elsewhere in the system.

Whether you're treating and discharging a patient, referring them to another service or escalating their care, the patient and their safety will be at the centre of your decision-making.

Maintaining excellent clinical standards

You'll work within IC24's clinical governance framework and prescribing formulary, maintaining accurate and timely clinical records and working in accordance with GMC guidance and relevant national and local clinical standards.

You'll maintain your CPD and essential learning and have opportunities to contribute to audit, learning events, education and quality improvement.

This is urgent care - and variety comes with it

No two sessions will necessarily look the same.

You'll see patients across ages and backgrounds, presenting with everything from relatively straightforward minor illness to more complex physical, mental health or social circumstances.

Some sessions will be busy. Priorities can change quickly. You'll sometimes need to make important clinical decisions with limited information and balance the needs of several patients at once.

If you prefer a predictable caseload and a slower-paced clinical environment, an Urgent Treatment Centre may not be the right fit.

But if you enjoy thinking on your feet, value clinical variety and get satisfaction from helping patients at the point they need care most, we'd like to hear from you.

What you'll bring

The environment you'll work in

Urgent care operates around the needs of our patients, so flexibility is an important part of this role.

Hours include evenings, weekends, overnights and Bank Holidays.

You'll work within our East Kent Urgent Treatment Centres, alongside colleagues from across the wider urgent and emergency care system.

It's a responsive clinical environment where demand and priorities can change quickly. You'll need to be comfortable adapting while maintaining safe, effective and patient-centred care.

Who are we?

We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary and urgent care services.

IC24 is committed to improving access to health and social care for our patients and reducing demand on secondary care services.

We provide services to over six million patients, including GP Out of Hours, NHS 111, Primary Care and Integrated Urgent Care services.

Every day, our people help patients access the care they need, when they need it most.

Kent and Canterbury Hospital, Canterbury

What's in it for you?

Integrated Care 24 (IC24) is a not-for-profit social enterprise that provides innovative and patient-centered primary and urgent care services. IC24 is committed to enhancing health and social care accessibility for patients, easing stress on secondary services. Offering GP out-of-hours services, NHS 111, and integrated urgent care services, IC24 assists over six million patients in accessing timely healthcare. The organization lauds brave ideas and people, promising an inclusive environment welcoming ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups.

Qualifications