Urgent Care Team Lead (PT/OT)

• Leading and coordinating therapy services across Urgent Care pathways.
• Managing staff performance, supervision, appraisal and professional development.
• Supporting service improvement, clinical governance and quality assurance activities.
• Monitoring service performance, workforce deployment and demand and capacity.
• Working collaboratively with multidisciplinary teams and partner organisations to support patient flow and safe discharge planning.
• Undertaking highly specialised assessment, treatment and management of patients with complex rehabilitation, frailty and acute care needs.
• Contributing to recruitment, workforce planning, audit, education and research activities.
• Supporting delivery of a seven-day therapy service.

Essential

• Degree or Diploma in Occupational Therapy or Physiotherapy (or recognised equivalent)
• Current HCPC Registration
• Evidence of leadership or management development relevant to the role

Desirable

• Postgraduate qualification/Masters level study
• Formal Leadership or Management qualification
• RCOT/CSP membership or specialist interest group membership
• Clinical Educator/Practice Educator qualification

Essential

• Knowledge of complex therapy needs, frailty, acute illness and rehabilitation
• Knowledge of discharge planning and admission avoidance pathways
• Understanding of governance, quality improvement and evidence-based practice
• Understanding of current NHS and Urgent Care priorities
• Knowledge of safeguarding, risk management and patient safety

Desirable

• Understanding of service redesign, demand and capacity management and workforce planning

Essential

• Significant post-registration experience within Occupational Therapy or Physiotherapy services
• Experience managing patients with complex therapy and rehabilitation needs
• Experience of multidisciplinary team working across health and social care settings
• Experience supervising registered staff, support staff and/or students
• Experience of staff appraisal, supervision and performance management processes
• Experience of clinical audit, service evaluation or quality improvement activity
• Experience supporting student education within the clinical environment

Desirable

• Experience leading service improvement or change projects
• Experience of organising and delivering training programmes or educational sessions
• Previous experience within a Band 7 or equivalent senior clinical role
• Experience leading a uni-professional or multi professional team
• Experience working with patients who have communication barriers, including cognitive impairment or non-English speakers

Essential

• Evidence of managing competing priorities and workload
• Ability to analyse service data and use information to support decision making
• Competent use of electronic systems and Microsoft 365
• Advanced clinical reasoning and decision-making skills
• Ability to work across organisational boundaries
• Advanced clinical reasoning and decision-making skills
• Highly developed assessment and treatment skills relevant to Occupational Therapy and/or Physiotherapy practice within Urgent Care Services
• Ability to lead, motivate, influence and support a multidisciplinary workforce
• Excellent communication and interpersonal skills
• Ability to adapt communication style to meet the needs of patients, carers and staff
• Ability to manage conflict and use negotiation skills effectively
• Ability to prepare reports and present information clearly and objectively
• Ability to delegate appropriately and maintain accountability within teams
• Effective presentation and teaching skills

Desirable

• Evidence of supporting staff wellbeing and positive culture