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UCR Care North- Healthcare Assistant

East of England Community Health and Care NHS Trust

Aylsham, NR11 6LZView on map(opens Google Maps in a new tab)

Salary

£24,937 to £26,598

Contract

Permanent

Hours

Not specified

Closing date

11 October 2026

10 days left

Job description

Exciting opportunity - Come and join us. Don't miss out on this opportunity to join the North Urgent Community Response Team. We are looking for a Hea...

This role involves providing personal care, wound care, providing prescribed equipment and working alongside colleagues to respond to service needs. Good communication and collaboration as part of the Urgent Community Response nursing and therapy team is essential. You will have regular supervision and professional development opportunities.

Urgent Community Response is a short term service, we make people safe and refer them on to other appropriate services as needed. Our focus is primarily admission avoidance to secondary care, keeping people safe in their own homes, including people at the end of their life, and also supporting discharges from secondary care or in-patient units.

Urgent Community Response also offers opportunities with working in our Virtual Ward Service to support acutely unwell patients in their own home with virtual monitoring and phlebotomy.

Main Duties & Responsibilities.As part of the Urgent Community Response Team, you will be required:

To contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.

To work within the Urgent Community Response Team to prevent unnecessary admission to hospital

To work within the Urgent Community Response Team to support earlydischarge from hospital

To work with all health care professionals, and statutory/non statutory agenciesto provide a seamless, integrated service to our service users.

We are recruiting an additional Band 3 Healthcare Assistant to the Urgent Community Response team at this Outstanding organisation. Working alongside our existing HCAs, our nurses and therapists, you will assist in ensuring the continued successful delivery of this service.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Qualifications

Essential: - NVQ Level 3, or equivalent knowledge and experience; - Good general education, including GCSE Grace C in English and Maths

Desirable: - Additional Competencies in woundcare; - Completed relevant palliative education / skills

Knowledge, Skills and Abilities

Essential

  • Experience of working within a health or social care setting
  • Able to Communicate effectively using the English language in both verbal and written form
  • Good interpersonal skills
  • Able to work as part of a team
  • Highly motivated
  • Able to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Awareness of the need to escalate to senior staff
  • Good observational and reporting skills
  • Ability to manage stressful situations
  • Work flexibly to accommodate patient/service needs

Desirable: - Experience of working within a community care setting; - Knowledge of SystmOne; - Experience of end of life care

Personal Qualities

Essential

  • Professional appearance
  • The ability to: kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5-6kg
  • Manoeuvre patients using handling aids
  • Be reliable

Desirable: - Awareness of UCR service; - Experience of working within a MDT

Other

Essential

  • The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional levels of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families
  • Must hold full and valid driving licence and have access to a vehicle
  • Be able to make own travel arrangements to patients, clinics, base and meetings as required
  • This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are 8am-8pm 365 days per year

Desirable: - Well written, personalised application

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

21 September 2026

Last checked

23 September 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

EOE
East of England Community Health and Care NHS Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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