Trust Medical Secretary - Pain Management

Your day-to-day responsibilities will include managing patient and professional enquiries, processing clinical correspondence, maintaining waiting lists, scheduling appointments, supporting urgent admissions, coordinating clinical diaries, and ensuring patient records and information are accurate and up to date. You will work closely with consultants, Reception and the wider multidisciplinary team to help deliver a safe, effective and patient-focused service.

This is a varied and rewarding role where no two days are the same. You will need to balance competing priorities, respond to changing demands and use your initiative to resolve issues while maintaining a high standard of accuracy and confidentiality.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible

Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Qualifications

Essential: - Good general standard of literacy and numeracy; - RSA III or equivalent experience

Experience

Essential: - Previous digital / audio typing experience; - Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook

Skills

Essential: - Excellent verbal and written communication skills; - Ability to work to tight deadlines and maintain concentration in a pressurised working environment

Attitude