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Transition Support Worker

West London NHS Trust

London, W6 8NFView on map(opens Google Maps in a new tab)

Salary

£34,186 to £37,389

Contract

Permanent

Hours

Not specified

Closing date

29 October 2026

9 days left

Job description

We are looking for a Transition Support Worker with excellent people skills to assist clients who are transitioning from an acute admission back into ...

Work with individuals assigned and prioritised by the Clinical Lead, providing tailored support and ensuring effective discharge planning and community integration.

Facilitate smooth transitions from acute care to community settings by assisting with discharge planning, prevention planning, and identifying triggers and coping mechanisms.

Link service users with relevant community groups and resources, promoting social inclusion and engagement. Provide recovery-focused support and assist with accessing opportunities both within the Trust and the wider community.

Build and maintain respectful and supportive relationships with service users, incorporating their own goals and support needs into recovery plans. Ensure interactions are sensitive to their ethnic, cultural, and social backgrounds.

Encourage and support service users in taking ownership of their care, promoting personal responsibility, self-awareness, and informed decision-making.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Qualifications & Training

Essential: - Educated to GCSE level or equivalent; - Competence in using a range of IT systems for recording and managing patient information.

Desirable: - Educated to A level or higher level of further education; - BSc (Hons) or equivalent in a relevant field, such as healthcare or community services.

Experience

Essential

  • Experience as a support worker, with a solid understanding of patient support and transition processes.
  • Strong communication, interpersonal, and listening skills, with the ability to engage effectively with patients and their families.
  • Excellent organisational and case management skills, with a track record of managing multiple tasks and priorities efficiently.

Desirable

  • Experience of joint working in a multiagency environment, collaborating with various stakeholders to deliver integrated care
  • Experience in coordinating patient care and discharge planning.
  • Familiarity with financial support systems and benefits related to patient care.

Knowledge

Essential

  • Understanding of recovery-focused principles and their application in supporting service users.
  • Understanding of the issues and concerns that service users may have in relation to their care.
  • Knowledge of mental health policies and legislation relevant to supporting service users.
  • Knowledge of local community services and resources, including housing and social support systems.
  • Clinical and environmental risk
  • Equality and diversity
  • Sensitivity to different cultures and socioeconomic conditions, ensuring equitable support for all patients.
  • Principles of clinical governance

Desirable: - Evidence of training in Mental Health; - Relevant current legislation, NICE guidelines, CPA, risk assessment and risk management

Skills

Essential

  • Strong organisational skills for managing multiple tasks and coordinating support activities effectively.
  • Effective written and verbal communication skills, with the ability to build rapport with service users, carers, and colleagues.
  • Demonstrated ability in assessment, support planning, intervention, and evaluation of patient needs.
  • Experience using standardised assessment
  • Ability to work independently and as part of a team, with skills in facilitating group activities.
  • Computer literacy, including proficiency in using IT systems for documentation and communication.

Desirable

  • Experience in preparing and presenting information at meetings or training sessions.
  • Ability to apply evidence-based practices to improve support outcomes.

Other Requirements

Essential

  • Ability to reflect, identify and take responsibility for continuing professional development needs
  • Understand the need for and actively participates in own supervision and constructive use of feedback
  • High levels of initiative, innovation and self-motivation
  • Commitment to client-centred, non-discriminatory practice

Desirable: - Able to demonstrate a strong professional identity

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

15 October 2026

Last checked

15 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

WLN
West London NHS Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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