Therapy Triager

• Work independently at the referral hub to triage all referrals for community services received at Single point of access. We use systm one to triage our referrals.
• Offer advice and guidance on telephone for patients, referrers and carers as required.
• Able to prioritise and triage based on needs based assessment
• Be able to take succinct and clear documentation to support triage decision and their clinical work.
• Carry a small but manageable clinical case load in out patients community rehab.
• The post holder will work along side referral hub and other clinicians from community services to offer clinical triage and allocation to respective services.
• Support audits and training of other staff
• Maintain concise clear accurate documentation
• MDT Working
• Writing reports and letters
• undertake clinical assessment via telephone/video call as required to facilitate effective clinical decision making
• Working with DSE/ Computers for electronic triage on System One

• Undertake clinical triage of therapy referrals made to the Referral Hub deciding on the correct care pathway for that patient
• Carry clinical caseload to support community rehab.
• To work collaboratively within a multidisciplinary team
• Work in partnership with Referral Hub staff and management to ensure that patients are allocated to the correct team in a timely way
• Liaison with acute hospitals, local authorities and other stakeholders to obtain information and resolve queries
• Participate in the ongoing monitoring and evaluation of the therapy triage, ensuring that all required data is collected, undertaking audit as required.
• To provide an evidence-based assessment, treatment and advisory service to clients with a variety of conditions.

Essential

• Degree or equivalent Diploma Physiotherapy Or Occupational Therapy and Current Professional Registration
• Evidence of relevant Continuous Professional Development

Essential

• Experience of working in the UK health service as a qualified clinician in acute / Community
• Experience of clinical triage
• Broad under graduate experience in Core clinical areas: Community Therapy/ Neuro/ Falls/Care of Elderly/ MSK/ Respiratory.
• Experience in Management of Long term conditions
• Awareness of audit and evaluation
• Understanding of Clinical governance and its application
• MDT Working including social services for mobility aids/ equipment and need for access visit.

Essential

• Excellent communication skills
• Good Time management, prioritisation and organisational skills
• Good problem solving initiative and seek help when needed
• Good IT Skills
• Recognize potentially difficult situations and when to seek appropriate help.
• Ability to work as an autonomous practitioner
• Ability to prioritize and manage own work load in a busy environment without supervision
• Ability to process, manage and communicate sensitive information in relation to patient care and convey this in an appropriate and clear manner
• Ability to listen, understand, and process often complex information to support triage and treatment