Therapy Support Worker
Livewell Southwest
Plymouth, PL4 7PYView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
20 November 2026
5 days leftJob description
24 hours per week. To support all aspects of therapy assessment and treatment of patients within the role setting. Facilitate a wide variety of therap...
To provide a continuing element of the overall therapy
programme/treatment plan to clients within the setting. This may include
clients with additional physical health needs, physical disability, behaviors
that challenge and learning disabilities.
The post holder will be involved with monitoring the
patients progress, making some treatment decisions while assessing and
re-assessing the patients progress.
The post holder will observe general behavior,
functional ability, and response of patients and record the information
liaising with the senior therapist/worker.
To use knowledge and skills to engage patients in
therapeutic activities to promote healthy psychological and physiological
wellbeing. Encouraging self-management techniques were able.
Deliver, collect and instruct in the use of equipment
for patients as part of their treatment plan.
Be responsible for material stock and maintenance stock
levels as required. Order equipment from the Community Equipment Service.
To support and encourage patients, their relatives and
carers in an active approach to regaining and maintaining maximal functional
independence.
To be responsible for contributing to the planning,
monitoring and evaluating of patient centred individual and / or group
activities as part of a regular review of the service requirements if required
within your team.
Participate in induction and support programmes in
relation to new staff and volunteers where appropriate.
To receive line management support and supervision
Responsibility for financial and/or physical
resources
The post holder will have no direct responsibility for
finances; however they will adhere to the relevant trust policies on financial
issues.
The post holder will use Livewell Southwest resources
responsibly.
The post holder may be required to record and manage
patients property as part of their role.
Responsibility for administration
Prioritises workload effectively, this could include
scheduling your workday appropriately or managing your own diary of
appointments and visits (as well as mileage if applicable) This requires a high
level of time management and organisation skills.
To be aware of, and adhere to, the correct procedures
for ordering, maintaining and using materials and equipment as directed by
registered staff.
To participate in the planning and implementation of
operational policies, projects and service development within the team.
To maintain accurate, comprehensive and up-to-date
client records and related documentation in line with clinical guidance and LSW
policy.
To be aware of, and act upon, LWSW and safety policies,
including the prompt recording of any accident, incident, or other untoward
event involving self, patients or other staff.
To keep abreast of policy changes and developments
within LWSW and implement relevant LWS policies, protocols and guidelines.
To take a flexible approach to supporting colleagues in
times of caseload pressure, including working with colleagues to maintain
support across the team within the resources available.
Report any changes in the patients condition or care
needs to the relevant therapist and document accordingly.
Maintain confidentiality of information being aware of
trust policies and local protocols and keeping up to date with changes
To access email and other information through Livewell
Southwest intranet
Responsibility for people who use
our services
To form a rapport and professional relationship with
patients, maintaining clear boundaries for effective working practices.
Understand own limitations, responsibilities and accountabilities. Respect
patient privacy, confidentiality, dignity, wishes and beliefs minimizing any
necessary discomfort at all times.
To support and encourage patients, their relatives and
carers in an active approach to regaining and maintaining maximal functional
independence.
Work with groups and individual patients using a range
of treatment and interpersonal skills, demonstrating empathy and good
observational skills in order to assist an individual to achieve their
potential/goals.
To undertake practice supervision in line with practice
supervision policy.
To participate in staff appraisal including the
formulation of personal development plans.
To support new and less experienced members of all
disciplines, both formally and informally, including students and placements
within the team were appropriate.
To adhere to the Lone Working Policy and ensure
procedures are adhered to.
To understand how to apply changes in legislation,
policies and procedures.
To undertake any other duties considered reasonable and
appropriate by team manager.
To liaise with the multi-disciplinary team and other
agencies involved in the patients care.
The post holder will need to be able to develop
professional and therapeutic relationships with the following groups: (this
list is for example and not exhaustive)
Administrators
External Agencies (e.g. community equipment provider, care
agencies, Age UK, WPVC)
The post holder may be expected to travel around Plymouth,
South Hams, West Devon and in some cases Cornwall in the course of their duties
as appropriate to role and setting.
The post holder may be exposed to unpleasant working
conditions including exposure to bodily fluids including vomit and sputum. This may also include exposure to animals and
unhygienic environmental/housing factors when working out in the
community.
The post holder may be exposed to emotionally distressing
situations on a regular basis, seeing people with mental illness, learning
disabilities, physical disabilities and complex health needs. These include
challenging and unpredictable behaviour.
There is a need to develop rapport and effective
therapeutic working in a pressured environment with a high turnover of patients
whose needs are many and varied.
The role will involve use of IT and VDU equipment on a
regular basis.
This role will require the individual to use appropriate
manual handling skills and equipment related to this role e.g. use of hoists,
wheelchairs etc.
They may need to stay in static postures
(kneeling/standing) move and adjust equipment in patients immediate vicinity
to maximise their independence and assist patients during transfers.
The post holder may, on occasions, be required to assist
with other duties to cover periods of staff absence.
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Additional Requirements
Essential
- Demonstrates the values required to work in this role, including demonstration of commitment to Livewell southwest values.
- Develops and maintains positive and appropriate relationships with service users, families and carers, demonstrates, kindness, empathy and respect at all times.
Qualifications
Essential
- Regulated Qualifications Framework (RQF) level 3 qualifications (e.g. A levels or T-Levels) or demonstrated ability and commitment to achieve a relevant level 3 qualification. Level 2 functional skills, or as a level 3 apprenticeship such as the Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
Experience
Essential
- Experience of formulating therapeutic relationships.
- Previous experience of working within a healthcare setting or similar role(employment, work experience, volunteering)
Knowledge
Essential
- Understanding of mental health
- physical health, learning
- disability conditions
- Understanding of the role of
- Occupational therapist
- Physiotherapist, wider members
- of the multi-disciplinary team
- Understanding of own role boundaries
- Understanding of Livewell Southwest as an organisation
- its service provision and what it means to be a community interest company.
Specific Skills
Essential
- Time management
- Communication skills
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport
- IT skills
- Understanding of Policies and
- Procedures relevant to role
- Understanding of local and national guidelines relating to the role
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
29 October 2026
Last checked
2 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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