Therapies Outpatient Administrator
Milton Keynes University Hospital NHS Foundation Trust
Milton Keynes, MK6 5LD
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
1 September 2026
1 days left
Job description
Therapies Outpatient Administrator Department: Therapies and Dietetics Band 3, £25,760 - £27,476 Per annum pro rata Hours: Part time, 22.5 per week, a...
The admin team works directly within the Therapies Outpatient Department, enabling access to support from senior administration teams, and direct access to clinicians to support collaborative working.
The key duties and responsibilities of the role are:
Answering phone calls from patients and other healthcare providers via our call centre system.
Specialist scheduling of clinics for one of our clinical service, supported through a buddy system.
Scheduling of other clinics within the service at times where support is required (i.e; short-term high volume of demand, covering annual leave)
Patient facing duties such as manning the reception on a rota basis.
Promptly and professionally responding to emails from patients, internal colleagues, and external partners.
Participating in team meetings and training sessions to increase knowledge and skills of our services.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Qualifications & knowledge
Essential
- Good standard of spoken English
- Understanding of confidentiality in the workplace
Experience
Essential
- Customer care work experience or previous clerical experience
- Ability to accurately and efficiently input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines
- Clerical experience in a healthcare environment
Skills
Essential
- Excellent word processing skills / computer skills
- Strong organisational skills with ability to prioritise
- Ability to make decisions using own initiative
Communication
Essential
- Good all round communication skills
Specific requirements
Essential
- Computer literacy
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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