Team Manager

The post holder provides effective leadership to ensure the team delivers safe, highquality care aligned with Trust standards and operational policies. Responsibilities include driving performance, supporting staff through supervision and development, ensuring HR processes are followed, and promoting a positive, inclusive team culture. The role involves monitoring service demand, developing action plans, supporting workforce planning, contributing to policy development, and ensuring systems are in place to track service activity, unmet needs, and financial performance.

The role requires managing a clinical caseload, including complex cases, and offering clinical guidance to staff. The post holder ensures effective risk management, safeguarding compliance, and appropriate responses to incidents and complaints. They promote evidencebased practice, maintain oversight of referral screening, assessments, and treatment planning, and ensure the team follows agreed procedures, governance frameworks, and operational standards. Active involvement in embedding learning from incidents and complaints is essential.

The post holder ensures strong communication systems within the team, supporting accurate information sharing around risk, care planning, and discharge coordination. They maintain high standards of clinical documentation and ensure compliance with governance, health and safety, and infection control requirements. The role promotes equality, diversity, inclusion, and a recoveryfocused approach, while engaging with service users and carers to improve service quality and experience.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

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