Team Administrator

Experience Proven experience of workingin an administrative postwithin a diverse organisation,which has included:Diary managementOrganising meetings andagendasProgress chasingPreparing documents andpresentationsDealing with enquiriesDocument productionMaintenance of officesystemsMinute takingData base skillsExperience of working inthe NHSApplicationFormInterviewKnowledge Understanding ofadministrative processesUnderstanding ofconfidentiality and dataprotection policies andproceduresBasic understanding ofmental health illnessKnowledge of mentalhealth servicesApplicationFormInterviewSkills andAbilitiesAbility to utilise a range ofIT programmes includingMicrosoft Office SuiteAbility to work flexibly and

Job SummaryTo provide efficient and effective administration and secretarial support to the team.Main Duties and Responsibilities Provide administrative support for the team including typing, diary management, meetingorganisation, preparation of reports using a range of Microsoft Office programmes, filingand photocopying Manage enquiries from staff, service users/relatives, members of the public, Consultantsand other outside organisations Maintain a manual and electronic filing system Responsibility for the taking, typing and circulation of minutes, agendas, memos andother documents alongside general administration duties Dealing with postal and electronic mail, telephone and reception queries and messages To provide cover for colleagues on annual leave or sick leave, ensuring the provision ofa flexible, effective and efficient clerical and administration service to the team Liaison with external contacts and organisations, other hospitals and Trust staff,community services and Social Services To communicate in a manner that is consistent with Trust policies and procedures whilstpresenting a positive image of the service To manage diaries effectively, ensuring that competing priorities are effectively andefficiently dealt with The ability to prioritise own workload, organise and plan busy schedules To order and maintain sufficient levels of stationery and supplies for the department To continuously review administrative processes within the team and contribute to theongoing development of the service To collect information and produce statistics as and when required by the team for auditand research purposesThis job description is not exhaustive, but is intended to give an overall picture of therole. Other duties within the general scope of the post may be required from time toAFC 13/05/19 JME-241-19 Team Administrator Band 3time. The duties of the post and job description can be reviewed through the agreedprocess.General Duties of all post holders To undertake any other reasonable duty, which is appropriate to the band, whenrequested by Senior Staff. To be familiar with and comply with all Trust and departmental policies, procedures,protocols and guidelines. To be aware of and work towards the Trusts strategic goals.Standards of Business Conduct The post holder will be required to comply with the organisations standing order andstanding financial instructions and at all times, deal honestly with the organisationwith colleagues and all those who have dealing with the organisation includingpatients, relative and suppliers. The post holder must ensure that their behaviour and interests inside and outsidework do not conflict with their Trust position, duties and/or responsibilities. The post holder must comply with and support the development of the performancestandards within the service/department to ensure the service is responsive to andmeets the needs of its customers. The post holder will be required to develop and maintain good working relationshipswith all patients, service users, staff, contractors and where appropriate, members ofthe public. The Trust aims to maintain the good will and confidence of its own staff, patients,service users, NHS contractors and the general public. To assist in achieving thisobjective it is essential that at all times, the post holder carries out their duties in acourteous, sympathetic and professional manager. All post holders who are members of a professional body must comply withstandards of professional practice / conduct. It is the post holders responsibilities toensure they are both familiar with and adhere to these requirements and maintaintheir professional membership to the relevant body.Equality and Diversity and Equal Opportunities The post holder must carry out all duties and responsibilities of the post inaccordance with the Trusts Equal Opportunities and Equality and Diversity policies,avoiding unlawful discriminatory behaviour and actions when dealing withcolleagues, service users, members of the public and all other stakeholders. The post holder must promote awareness of and respect for equality and diversity inaccordance with Trust policies and procedures. The post holder is responsible for treating all staff, patients, service users, NHScontractors and the general public with dignity and respect at all times.SafeguardingAFC 13/05/19 JME-241-19 Team Administrator Band 3 Appointments to regulated and controlled activities require an enhanced DBSdisclosure. All staff have a responsibility to promote the welfare of any child, young person orvulnerable adult they come into contact with and in cases where there aresafeguarding concerns, to act upon them and protect the individual from harm. All staff should refer any safeguarding issues to their manager and escalateaccordingly in line with the Trust Child and Adult Safeguarding Policies. All staff should familiarise themselves with the NICE Guidelines when to suspectchild maltreatment 2009.Professional and Personal Development The post holder must ensure that they are aware of their responsibilities by attendingthe Trust Mandatory Training and Induction Programme. The post holder will be involved in a formal IPDR/KSF review with their manager atleast every 12 months. Once performance / training objectives have been set, thestaff members progress will be reviewed on a regular basis, so that new objectivescan be agreed and set, in order to maintain progress in the service delivery. The post holder will be expected to take responsibility for their own professionaldevelopment and will be supported by the Trust to achieve developmentopportunities as appropriate.Confidentiality and Information Governance

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

GCSE in English and Maths (Grade 9-4 c or above):

Essential: - GCSE in English and Maths (Grade 9-4 / C or above)

Desirable: - RSA II / ECDL or equivalent Completion of PARIS training NVQ 3