Team Administrator- Memory Team

Whilst experience in an administrative role is essential, NHS or other health care experience is not. We are looking for a colleague with a passion for helping, who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.

You will join the heart of our multi-disciplinary team, providing vital administrative support to clinical staff and managers. We're looking for an organised, confident communicator who can prioritise a busy workload, build strong working relationships, and help support the delivery of high-quality mental health care. Your main duties will be to promote compassionate care, booking assessment and diagnostic appointments liaising via the phone and through written correspondence. Formatting letters and maintaining accurate confidential patient records.

For more details, please read the job description. To be successful at shortlisting please evidence how you match this description providing real life examples to reinforce your experience. If you do not hold the level 3 Business Admin qualification/ relevant field you must state if you are willing to undertake this. We are unable to invite to interview those that do not hold and disclose the maths and English qualification to the required standard.

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Experience

Desirable: - Experience of supporting/supervising staff.; - Experience of handling monies and working within financial guidelines.

Knowledge

Desirable: - Knowledge of NHS systems

Qualification

Desirable: - RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment; - Level 3 in Business Administration.