Switchboard Operator
East Sussex Healthcare NHS Trust
St. Leonards-on-Sea, TN37 7RDView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
2 October 2026
2 days leftJob description
An opportunity has arisen for a part time Switchboard Operator based at Conquest Hospital. You will be joining a small, friendly team working on a bus...
- Work as a telephonist, dealing with all incoming calls to the Switchboard.
- Switchboard operates on a 24hr pattern.
- Operate the Multitone Bleep System (messaging and changing of devices)
- Operate the PageOne pager system.
- Deal with all digital alarms (medical gases, lifts etc) in a calm and efficient manner, following the necessary standard operating procedures.
- Deal with emergency calls (cardiac arrests, fire, traumas) in a calm and efficient manner, following the necessary standard operating procedures.
- Compile and update where necessary, the daily on call rota.
- Communicate to a high level and pass on information accurately to the Team Leaders and Manager, and handover any essential info to colleagues.
- Communicate with all services users.
- Ability to work on own, making your own decisions and deal with any situations that may occur.
- Ensure all departmental procedures are followed and ensure an accurate record of any task completed is kept.
- Work as part of a team.
- Good communicational skills are key.
- Experience in Excel, Word, email and possess good organisational and keyboard skills would be advantageous.
IMPORTANT: Due to the nature of this role, there is no permanent option for remote or home working. All duties must be carried out on site during core working hours.
Please refer to the detailed job description attached.
Please contact us if you would like any further details.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Qualifications
Essential: - IT courses: Word, Excel, Outlook, Internet Explorer
Desirable: - NVQ 1 & 2
Experience
Essential: - Knowledge of a general healthcare environment
Desirable: - Knowledge of a switchboard system
Skills / Knowledge / Abilities
Essential
- Good verbal communication
- Good keyboard skills
- Confident
- Motivated
- Organised
- Ability to work under pressure and react positively to distressed or rude customers
- Clear, concise speech
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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