Surgery Team Leader - Crookhorn Surgery
Portsdown Group Practice
Crookhorn, PO7 5XP
Salary
£16.00
Contract
Permanent
Hours
Not specified
Closing date
20 September 2026
18 days left
Job description
Are you a proactive team leader with a passion for optimising operational efficiency, and ensuring excellent service delivery? Do you have experience ...
Responsibilities include not only effective people management and leadership, but also optimising processes and efficiencies. This role would offer the successful candidate the opportunity to lead a Team whilst being supported and mentored by the Surgery Team Manager and Operations Manager. There would also be support from peers and a Management Team.
The successful applicant must possess excellent communication skills and have experience of leading a team. Whilst experience of primary care is not essential, it will be advantageous.
Please review the attached Vacancy Pack and Job Description for further important information,and to assist in your application.
Ensure the smooth day-to-day running of the site and the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Manager and Operations Manager to provide the continual improvement of standards across a wide range of activities.
Key Accountabilities and Responsibilities
- Ensure all reception and administration duties are completed to the highest standards
- Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
- Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
- Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team. Update SystmOne for leave / duty changes
- Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
- Support and provide resilience for Surgery Team Leaders at other sites as and when required
- Provide induction training and ongoing reviews for staff as appropriate
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate
from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY),
Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN).
We have Clinical Partners, Salaried GPs and a
comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team
consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical
Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Other
Essential
- Do you now, or will you at any time require sponsorship to be able to work in the UK?
Other
Essential
- Are you able to work the hours as set out in the vacancy pack? Mon 0800 to 1630, Tues 0800 to 1630, Weds OFF, Thurs 1100 to 1830 and Fri 1100 to 1830
Qualifications
Essential
- GCSES at Grade 4/C and above in English & Maths
Desirable
- Business Administration / Supervisory / Management qualification
Skills
Essential
- Positive, methodical and calm
- Excellent leadership and communication skills
- Conflict resolution
- Ability to motivate and hold a team to account
- Ability to consistently reprioritise workload
- Proactive and infectiously positive approach to work
- High standards and attention to detail
- Ability to delegate appropriately
Desirable
- Project management skills
- Proven quality improvement implementation
- Empathy
- Know when to ask for help
Experience
Essential
- Management of change
- Minimum 2 years Team Management / Supervisory Experience
- Substantial customer service
Desirable
- Provide consistent oversight and delivery of service
- Previous work history within healthcare
Knowledge
Essential
- Knowledge of customer service
- Confidentiality
- Principles of leadership
Desirable
- Primary Care models of care
- Information Governance
- Knowledge of compliance
Other
Essential
- Reliable
- Adaptable
- Conscientious
- Able to work without direct supervision and prioritise workload / meet deadlines
- Able to use own judgement
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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