Support Secretary, Colorectal
University Hospitals Coventry and Warwickshire NHS Trust
Coventry, CV2 2DXView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
14 October 2026
11 days leftJob description
To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their team...
- Provide an administrative and secretarial service to the clinical team.
- Act as the first point of contact for dealing with enquiries and take appropriate action as necessary liaising with others as appropriate. Be responsible for providing and receiving complex and sensitive information.
- Support with the management of clinics for the Colorectal Consultants and registrars, including the booking, rescheduling and cancelling of appointment
- Support with the Colorectal TWW Service - i.e finding rooms/building clinics.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Qualifications
Essential: - oECDL or equivalent. oNVQ3 in Business Administration or Customer Care or equivalent. oKey Skills level 2 in Literacy or equivalent.
Experience
Essential: - oExperience of working in a busy administrative environment. oExperience in a customer facing role. oExperience of NHS systems used to schedule appointments.
Knowledge
Essential: - oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. oGood understanding of general office working procedures.
Desirable: - oAwareness of current issues within the NHS.
Skills
Essential
- Good organisational skills.
- Sound decision making skills.
- Able to present information to others.
- Excellent level of verbal and written communication.
- Able to use judgement and initiative to provide information and support.
- Able to apply tact and sensitivity to establish trust and confidence.
- Empathetic approach to dealing with and resolving enquiries.
- Able to analyse problems and initiate appropriate solutions effectively
- Able to manage difficult and distressing situations effectively.
- Able to compose correspondence and reports
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below)
- Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
30 September 2026
Last checked
2 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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