Support Medical Secretary Urology

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff within the urology Directorate.

To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office.

To type Urology clinical staff correspondence, e.g. transcribe digital dictation.

To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.

To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.

To assist in the management of waiting lists by :-

Ensuring that patient details are entered correctly onto waiting lists.

Ensuring information on the patient administration system is up to date at all times.

Ensuring medical records are made available to the relevant departments.

To observe absolute confidentiality of all information obtained in the course of your work.

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Post Title: Support Medical Secretary

Pay Band: 3

Hours: 37.5

Contract: Fixed term

Location / Department: Urology

Accountable to: Directorate Support Officer

Internal: Directorate Management team, Consultant medical staff & CNS, medical secretaries, receptionists, ward clerks, ward and departmental staff

External: Patients / Carers, General Practices, other providers

Risk Assessment

Works with display screen equipment for prolonged periods.

Involves manual handling activities.

Sitting for prolonged periods

Job Purpose

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff within the urology Directorate.

To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office.

To type Urology clinical staff correspondence, e.g. transcribe digital dictation.

To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.

To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.

To assist in the management of waiting lists by :-

Ensuring that patient details are entered correctly onto waiting lists.

Liaising with admissions office staff to ensure patients are sent for to come into hospital.

Ensuring information on the patient administration system is up to date at all times.

Ensuring medical records are made available to the relevant departments.

To assist with the validation of patients awaiting outpatient and inpatient attendance.

To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway.

To be familiar with the National and Local 18 week initiative / objectives / requirements.

To be familiar with the National Cancer targets & local best practice pathways.

To book appointments for clinic & diagnostic procedures.

To maintain patients records and track notes electronically in a manner acceptable to the trust.

To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence.

To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant.

To observe absolute confidentiality of all information obtained in the course of your work.

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems.

To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Experience

Desirable: - Knowledge of NHS systems; - Working knowledge of PAS / Bluespier / CLIP

Skills / Knowledge

Qualifications

Essential: - GCSE English and Maths at Grade C or above, or equivalent

Desirable: - AMSPAR qualification or working towards AMSPAR medical terminology qualification