Staff Nurse, Band 5 Outpatients

• Staff member acts as a role model, demonstrating high levels of clinical expertise, managing and delivering individual patient care and coordinating clinic allocations.
• Contribute on a designated, recurrent basis to act as coordinator for clinics.
• The post-holder supports the department sisters in ensuring robust clinical practices amongst all staff are upheld
• To support regular and flexible cross county service provision within our General Outpatient areas to meet patient and service needs
• Staff member proactively promotes staff education and development, ensuring its relevance to the practice area and individual needs.
• Staff member will ensure that the Standard Operating Procedures are followed ensuring achievement of all performance targets.
• Staff member will be involved in quality improvement initiatives.

• Demonstrate specialist skill and professional knowledge acquired through post-registration academic, clinical, leadership and management development. Work as an excellent role model for professional practice practicing and championing civility within the team at all times.
• Practice in accordance with the Nursing and Midwifery Councils Code: Professional standards of practice and behaviour for nurses and midwives and Trust policies, protocols and guidelines. Is accountable for own practice and for appropriate delegation of care he/she gives to colleagues, nursing support workers and students.
• To support regular and flexible cross county service provision to meet patient and service needs
• Support other registered professionals with the revalidation process.
• Demonstrate expert ability to assess, plan, implement and evaluate patient care, guiding more junior staff to deliver effective, holistic, person-centred care. Display sound analytical and critical thinking ability in complex and rapidly changing situations.
• Maintain an overview of clinic utilisation, clinic space and staffing resource.
• Regular participation and dissemination of information for Link role[s] undertaken ensuring quality and safety initiatives are actively supported and delivered.
• Support student mentorships within the team providing a robust and learning environment.

• Promotion/development and maintenance of a culture within the clinical environment, which challenges and questions practice and promotes the quality of thinking amongst practitioners. Assist on the effective induction, mentorship and support of new staff and students.
• Contribute to data collection and audits for Nurse Quality Indicators and the subsequent implementation of action plans.
• Actively participate in Clinical Governance to maintain and improve standards of patient care, safety and quality. Work as a role model in placing the patients experience at the core of service delivery. Assist in the monitoring and auditing of quality of care through a range of strategies including incident reporting, complaints and clinical audit. Ensure own actions promote quality and alert others to quality issues
• Main own Revalidation requirements in accordance with NMC guidelines.

• Work with fellow band 6 colleagues to ensure that the nursing team works flexibly and supportively together, and that the performance indicators for the area are delivered.
• Ensure that there is effective skill mix and staff management at clinic level.
• Demonstrate excellent personal communication. Establish and maintain effective two-way communication channels with individuals and groups. Advocate civility of self and others.
• Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients and others may be infringed.
• Demonstrate leadership skills and ability to problem solve. Promote excellent team working and interdisciplinary relationships.
• Allocate work and assess performance of the team members objectively against set criteria/ competencies. Provide clear feedback to team members in a way that is conducive to maintaining and improving performance.
• Contribute on a designated, recurrent basis to act as coordinator for clinics.
• Actively promote robust infection control practices. Assist the department sisters to maintain high standards of cleanliness in the clinical area and for a well-maintained clinical environment.
• Promote interdisciplinary working, with outcomes aimed at the best interest of patients.
• Actively promote diversity, including race diversity. Assist the department sisters to sustain relationships that promote dignity, rights and responsibilities. Identify and take action to address discrimination and oppression.
• Support the sisters and Senior Sister to ensure the clinical area practices within Data Protection/Confidentiality/Caldicott principles.

• The post holder must have the ability to communicate effectively and sensitively with patients, relatives and carers either in person, by telephone or in writing. This may involve receiving and divulging sensitive and/or complex information. The ability to overcome and manage barriers to understanding such as language, impaired hearing, challenging behaviours and learning difficulties.

Essential

• NMC registered
• Evidence of continuing professional development
• Appropriate Teaching and Assessing qualification or willing to work towards.
• Mentorship qualification or willing to work towards.
• Excellent organisational skills of self and others.
• Excellent written and communication skills
• Ability to work in busy / changing environments
• Ability to manage own time efficiently.

Desirable

• Previous experience in OPD area desirable
• Wide variety of general nursing skills relevant to the different clinic specialties within the department.
• Demonstrates ability to think laterally, creatively and innovatively to enhance patient care.