SPA and Admin Hub Administration Assistant

• Provide comprehensive administrative support for the children's community services 0-19 teams from a centralised admin contact point.
• Provide comprehensive administrative support for children's community services as part of the Single Point of Access (SPA)
• Have a flexible approach to undertake duties and travel to sites in Derbyshire on occasion to support administration functions when required and to cover sickness and annual leave.
• To be competent and confident to input information/records within guidelines onto SystmOne, scanning paperwork and action tasks in a timely manner within a 24 hour window.
• Effectively communicate with staff groups across Derbyshire by email, text, and telephone
• To liaise with parents/carers in order to capture essential information, for example name of school attended.
• To manage tasks on a rota basis within the admin hub including collection of mail, processing domestic violence, A/E, MIU, and midwifery information etc
• Support the countywide delivery of Children's community services admin function; cover sickness and absence.

Essential

• Demonstrate a flexible approach to work
• Previous clerical experience
• Experience of working with the public
• Understanding and recognising the importance of confidentiality and data protection
• Ability to work on own or part of a team
• Demonstrate excellent verbal and written communication skills
• Ability to work in a calm, confident and professional manner

Essential

• Recognise and work within boundaries of own duties and responsibilities
• Good organisational skills
• Able to work flexibly between the admin hub and SPA
• Ability to provide a welcoming environment for service users health professionals and members of the public