Social Prescribing Manager

• Lead and support the Social Prescribing, MINT Social Prescribing and DHI Community Connector services, ensuring high-quality, person-centred delivery.
• Provide effective line management, supervision and development for staff, supporting wellbeing, performance and positive team working.
• Oversee service quality, safeguarding, budgets, KPIs, contractual requirements, monitoring and reporting.
• Use data, feedback and learning to evaluate impact and continuously improve services.
• Build strong relationships with commissioners, funders, referral partners, community organisations and other stakeholders.
• Develop effective referral pathways, identify gaps in provision and work collaboratively to improve support for local people.
• Represent and positively promote the services at meetings, presentations and events.
• Contribute to Southern Brooks organisational strategy, planning and risk management as part of the Management Team.

• Provide line management, supervision and support to employees across the identified projects, including the Social Prescribing Team Leader, Social Prescribing Link Workers and DHI Community Connector.
• Manage performance, attendance, development and wellbeing, addressing issues appropriately and supporting staff to perform effectively.
• Set the vision and direction for the team and support effective team working and service development.
• Work collaboratively with the team to develop and deliver an Operational Plan aligned with project targets, organisational priorities and service development needs.
• Contribute to organisational strategy, planning, risk management and wider Management Team activity.
• Deputise for the Head of Wellbeing & Health where required.

• Oversee the day-to-day delivery and development of the Social Prescribing, MINT Social Prescribing and DHI Community Connector services, ensuring they are safe, effective, person-centred and meet agreed contractual requirements and outcomes.
• Monitor service and contract performance against agreed targets, KPIs and outcomes, identifying areas of underperformance and taking appropriate action.
• Ensure services meet agreed quality standards and organisational policies and procedures and continuously identify opportunities for improvement.
• Develop and maintain effective processes, systems and SOPs to support consistent service delivery and good practice.
• Ensure appropriate safeguarding processes are embedded across services, including recording, reporting and escalation in line with organisational policy and procedures.
• Ensure compliance with relevant governance requirements, including GDPR, health and safety, lone working and other organisational policies.
• Ensure effective recording, monitoring and reporting systems are in place, with accurate and timely information used to demonstrate impact and inform service improvement.
• Manage project budgets with support from senior managers, ensuring resources are used effectively and in line with contractual requirements.
• Build and maintain effective relationships with commissioners, funders, referral partners and other stakeholders, ensuring effective communication and partnership working.
• Develop and maintain effective referral pathways and identify gaps in service provision, working collaboratively with wider Southern Brooks teams to address these where possible.
• Represent and positively promote the services to external stakeholders through meetings, presentations and events.

• A salary of £31,927 per year (pro-rata)
• Excellent Annual Leave entitlement - starting at 5 weeks plus bank holidays per year (pro rata)
• Great sickness benefits
• A passionate, inclusive, committed and welcoming workplace
• A flexible, hybrid, casual-dress work environment
• And we will even give you a paid day off for your birthday!

Essential

• Experience of managing teams including supervision, performance management and development.
• Experience of managing projects including reporting and measuring outcomes.
• Experience of supporting people with complex lives affecting their health and wellbeing, including working with diverse communities and people with a range of needs.
• Understanding of mental health and barriers to accessing services, and experience of using approaches such as motivational interviewing, active listening, strengths-based, trauma-aware and person-centred practice.
• Experience of partnership working, including building and maintaining relationships with a variety of stakeholders.
• Experience of safeguarding adults and children, including recording and reporting in line with organisational policy and procedures.
• Understanding of governance, compliance and good practice, including GDPR, employment, health and safety and lone working.
• Experience of managing services to ensure quality, performance and agreed outcomes are achieved, in line with contractual and reporting requirements.
• Experience of managing relationships with commissioners and other key stakeholders in relation to service delivery and performance.

Desirable

• Experience of managing project budgets
• Experience of managing or running social prescribing, or similar health prevention and promotion programmes within VCSE organisations, and knowledge of social prescribing practice.

Essential

• Ability to plan, manage and deliver programmes or services effectively, identify improvements and implement change.
• Ability to monitor and manage performance, analyse information and produce accurate reports to demonstrate outcomes and impact.
• Excellent communication and relationship-building skills with diverse stakeholders.
• Strong IT skills, including MS Office, databases and management information software.
• Ability to manage own workload and prioritise effectively.

Essential

• Occasional evening and weekend work may be required
• A driving licence or access to transport and willingness to travel across South Gloucestershire and occasionally work from home
• DBS check required

Essential

• Highly organised, adaptable and able to work independently.
• Commitment to equality, diversity and inclusion.
• Passionate about empowering individuals to lead healthier and happier lives and reaching their potential