Social Prescribing Link Worker

• Support patients to identify and achieve goals that will improve their health, wellbeing and independence.
• Conduct person-centred conversations to understand what matters most to individuals and the challenges they may be facing.
• Connect patients with local community groups, activities, services and sources of support.
• Work with patients experiencing loneliness, social isolation, low confidence, financial concerns, housing issues and other social factors affecting their wellbeing.
• Build strong relationships with voluntary, community and statutory organisations across the local area.
• Manage and prioritise a caseload of referrals received from GP practices and other healthcare professionals.
• Work collaboratively with the wider multidisciplinary team, including GPs, Care Coordinators, Pharmacists and other PCN staff.
• Maintain accurate records and contribute to monitoring outcomes and service development.

• Accept referrals from GP practices and other members of the multidisciplinary team.
• Provide one-to-one support through personalised conversations to identify patient needs, strengths and aspirations.
• Co-produce simple, achievable wellbeing plans with patients and support them in achieving their goals.
• Connect patients with local community groups, activities, statutory services and voluntary organisations.
• Support patients who may be experiencing loneliness, social isolation, low confidence, housing concerns, financial difficulties, bereavement, lifestyle challenges or other factors impacting their wellbeing.
• Build and maintain relationships with community organisations and develop a thorough understanding of local services and resources.
• Support patients to become more active participants in managing their own health and wellbeing.
• Work collaboratively with GPs, Care Coordinators, Pharmacists, Pharmacy Technicians, Paramedics, Physiotherapists and other healthcare professionals.
• Maintain accurate and up-to-date records on relevant clinical systems and reporting platforms.
• Participate in MDT meetings, team meetings, training and service development activities.
• Contribute to the monitoring and evaluation of the Social Prescribing service, including the collection of outcome data.
• Adhere to organisational policies relating to safeguarding, confidentiality, information governance, equality and diversity, and health and safety.
• Promote the aims and objectives of WIN PCN and support the delivery of high-quality patient-centred care.

• Being part of a successful and supportive integrated team
• Opportunity to make a meaningful difference to patients and the wider community
• Wrap-around professional and educational support
• Underpinning support from the wider clinical, training and leadership teams
• Opportunity to develop a system-wide perspective and support our 'healthcare without boundaries' approach
• Access to ongoing professional development and training opportunities
• NHS Pension Scheme
• Generous annual leave entitlement
• Flexible and collaborative working environment

Essential

• Understanding of the social determinants of health and wellbeing.
• Knowledge of safeguarding principles and confidentiality requirements.
• Excellent communication, listening and interpersonal skills.
• Ability to build rapport and develop trusting relationships.
• Ability to motivate and empower people to make positive changes.
• Strong organisational and time management skills.
• Ability to prioritise and manage a caseload effectively.
• Competent IT skills, including Microsoft Office and electronic record systems.
• Ability to work as part of a multidisciplinary team.

Desirable

• Knowledge of local community groups, services and support networks.
• Understanding of the role of Primary Care Networks and multidisciplinary working.
• Knowledge of behaviour change techniques and personalised care approaches.

Essential

• Compassionate, approachable and non-judgemental.
• Motivated and enthusiastic with a positive attitude.
• Ability to work flexibly and adapt to changing service needs.
• Commitment to equality, diversity and inclusion.
• Commitment to improving patient outcomes and reducing health inequalities.
• Full UK driving licence

Essential

• Experience of working directly with individuals in a health, social care, community, wellbeing or voluntary sector setting.
• Experience of providing person-centred support.
• Experience of working with people facing social, emotional or practical challenges.
• Experience of building effective relationships with individuals and partner organisations.
• Experience of working independently and managing a workload.

Desirable

• Experience of working within Primary Care, General Practice or the NHS.
• Experience within a Social Prescribing role.
• Experience of supporting vulnerable adults and reducing health inequalities.
• Experience of partnership working across health, social care and voluntary services.

Desirable

• Relevant qualification in Health & Social Care, Community Development, Counselling, Psychology, Public Health or a related field.
• Social Prescribing Link Worker qualification or willingness to undertake relevant training.