Sleep & CPAP Support Worker
Walsall Healthcare NHS Trust
Walsall, WS3 4LX
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
7 September 2026
5 days left
Job description
To be work in a support role including senior level administrative support to the Sleep & CPAP Service within Clinical Measurement Unit.
To provide clinical support to the Sleep & CPAP service within Clinical Measurement Unit including a receptionist service to patients attending the Clinical Measurement Unit and maintaining communication with patients via telephone and email. The role requires management of appointment bookings in a co-ordination role. The role also includes aspects of clinical support such as downloading data from sleep monitors and cleaning/prepping monitors for reissue to patients, issuing CPAP consumables and monitoring and maintaining stock levels of CPAP consumables and stationery.
As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.
Qualifications
Essential
- GCSE English and Maths (minimum grade 4 / C or equivalent)
Desirable
- Administration qualification
Experience
Essential
- Competent user of Microsoft Office applications including Word, Excel, Outlook and Teams.
Desirable
- Experience of working in a healthcare environment in an administration role.
- Experience of using patient administration systems and/or databases.
- Awareness of sleep / CPAP within the Respiratory Physiology department.
Skills & Competencies
Essential
- Able to demonstrate awareness of Health & Safety and Risk Assessment within the workplace.
- Displays a calm, confident and approachable demeanour acting as first point of contact to patients and other visitors to the department.
- Uses knowledge of service and judgement to efficiently resolve patient queries, including knowing when to escalate to senior staff.
Desirable
- Able to co-ordinate and book diagnostic appointments in line with nationally agreed timescales.
- Able to take accurate notes and record outcomes of clinical MDT meetings.
Flexibility
Essential
- Able to work flexibility across Walsall NHS sites and within Clinical Support Services Care Group to support service needs.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
24 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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