Service Manager

• To ensure the provision and delivery of high quality efficient and effective services within the areas of responsibility.
• In conjunction with clinical and managerial colleagues work to identify and develop opportunities to improve service delivery, in qualitative and efficiency terms, including redesign of services to deliver new models of care.
• Responsible for the delivery of agreed service targets and standards within the Division and taking responsibility for the strategic management of the Division's Waiting List.
• Develop and maintain effective working relationships with clinicians in the Trust.
• Ensure that activity and other data is captured and analysed in a timely manner. Produce performance reports for the group, for-casting trends and developments that may affect service delivery and where appropriate feed this back to the relevant specialty and directorate teams for action.
• Initiate, promote, implement and monitor quality initiatives, approved by the Divisional Management Team.
• Prepare regular and ad hoc reports for the Speciality Lead or the Divisional Management Team on performance.

Essential

• Management experience in the NHS with responsibility for operational matters including staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.
• Proven experience of service development.
• Proven experience of change management ability
• Experience of leading projects.

Essential

• Educated to degree level or equivalent experience
• Management qualification, MBA or equivalent. or working towards
• Microsoft Office profficient to a high standard
• Training expertise
• ECDL or equivalent