Service Manager - Planned Pathways
The Princess Alexandra Hospital NHS Trust
Harlow, CM20 1QXView on map(opens Google Maps in a new tab)
Salary
£57,528 to £64,750
Contract
Fixed-Term
Hours
Not specified
Closing date
28 October 2026
8 days leftJob description
We are recruiting a Service Manager to provide strong operational leadership across our Trauma and Orthopaedic and Rheumatology services at The Prince...
You will play a key role in shaping the future of surgical services, leading workforce and medical job planning, supporting service improvement and transformation, and contributing to Trust-wide and system priorities. These roles require confident decision-makers who can manage complexity, lead teams through change and deliver results.
Provide day-to-day operational leadership for surgical services, ensuring safe, effective and patient-focused care
Deliver performance against RTT, cancer, diagnostics, emergency flow and access targets, implementing recovery actions where required
Lead capacity and demand planning across theatres, clinics, diagnostics, wards and SDEC
Coordinate and support consultant and SAS doctor job planning, ensuring compliance and alignment to service demand
Lead and support workforce planning, recruitment, retention and service resilience
Manage service budgets, supporting cost improvement programmes and business case development
Maintain strong clinical governance, including incidents, risks, complaints, audits and national standards compliance
Lead and support service transformation, pathway redesign, elective recovery and system collaboration
- Operational leadership for Trauma and Orthopaedic and Rheumatology
- Oversight of elective and cancer pathways and diagnostic capacity
- Close working with multidisciplinary teams to improve access, flow and patient outcomes
- Operational leadership for Surgical Inpatients and outpatients
- Focus on emergency flow, inpatient capacity, surgical pathways and sitewide escalation
- Supporting safe, effective delivery across both elective and emergency surgical services
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Qualifications
Essential
- Educated to a masters degree level or equivalent qualifications or
- experience
- Recognised post-graduate management qualification or equivalent
- experience
Experience
Essential
- Proven general and operational management experience to include the
- management of a large multi-disciplinary group of staff part of which to
- have been in the NHS
- A proven record of success in managing significant operational / strategic
- change whilst also developing and maintaining the provision of a high
- quality service, within a clinical setting, with multidisciplinary teams
- Experience of team working and building and maintaining effective
- working relationships in a multidisciplinary environment
- Fully developing staff potential through facilitating training, development
- and education initiatives
- Demonstrable ability to lead and influence
- Evidence of sound budgetary management experience
- Experience in service redesign and project management
Desirable
- Experience of working with external organisations (ICB, Primary Care
- Local Authority, Community Services, Voluntary Sector)
- Experience in managing quality/ clinical audit/ clinical governance/ risk
- management issues
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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