Service Manager
North Cumbria Integrated Care NHS Foundation Trust
Whitehaven, CA28 8JGView on map(opens Google Maps in a new tab)
Salary
£57,528 to £64,750
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
6 days leftJob description
The Service Manager is a key role within the Emergency Care Collaborative and responsible for the operational portfolio for all specialties and is acc...
The post holder will work closely with the senior Collaborative team, and will assist the General Manager in developing services and ensuring long term sustainability. They will also support the General Manager in the specific support in relation to their portfolio of services which they are operationally responsible.
The individual will have responsibility for staff and budgetary management within a their portfolio and for ensuring that performance targets and strategic objectives are met. This will include supporting theatre scheduling to meet the trust capacity and demand requirement to achieve national standards.
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Qualifications
Essential
- Professional qualification to Masters level or equivalent professional education in a relevant field
- Training in leadership and management skills in an NHS setting.
Knowledge and Experience
Essential
- Knowledge and experience of Health Service management
- Knowledge and experience of workforce redesign
- Knowledge of statutory and legal frameworks within health and social Care
- Knowledge of Business Planning processes
- Experience as a senior manager including multi-disciplinary team management
- Developing effective networks and partnerships and stakeholder engagement
- Evidence of delivery and a track record of success
- Experience of delivering significant change within a clinical environment.
- Training in Change management
Desirable: - Knowledge of the area of the Collaborative; - Experience of the area of the Collaborative; - Experience in leading investigations
Skills and Aptitudes
Essential
- Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
- Effective written / report writing skills.
- Ability to critically analyse and interpret data / statistical information
- Resilient, able to challenge as well as deal with challenge
- Able to work under pressure and to tight deadlines.
- Manage own workload - work with autonomy priorities and also to know when to escalate concerns and ask for help.
- Politically astute
- Ability to negotiate and influence others
- Able to manage conflict.
- Project management skills
- Establish visibility and credibility in equal measure across all localities.
- Coaching and mentoring skills
Personal Circumstances
Essential: - Ability to travel independently across Cumbria.; - Participate in the Out of Hours/On Call system
Desirable: - Driving Licence
Other requirements
Essential: - Equality and Diversity; - Promote equality and value diversity (KSF Level 3)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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