Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust
Sutton-In-Ashfield, NG17 4JLView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
6 October 2026
3 days leftJob description
Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping ...
To understand the role in more detail, please refer to the attached job description and person specification.
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Further Training
Essential: - Microsoft Office Applications
Desirable: - Network Topology; - Microsoft NT Server Admin; - Microsoft Exchange
Experience
Essential: - Experience supporting a large user base; - Excellent communication and time management skills
Desirable
- Supervisory skills
- Dealing with people in a customer service environment
- Familiarity with an IT support environment
- Knowledge of various database languages
Qualifications-Academic/ Craft/ Professional
Essential: - A computer or business orientated qualification or equivalent experience
Desirable: - ECDL or equivalent; - ITIL Qualification
Knowledge Requirements
Essential
- Significent service desk or application support experience
- Basic understanding of the IT function
- Understanding of data quality requirements
- Excellent knowledge of Microsoft desktop packages
- Good level of education and advanced keyboard skills
Desirable: - Understanding of the business goals of the organisation; - Extensive knowledge of NHS information flows and business requirements
Contractual Requirements
Essential: - Participate in the on-call rota
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 October 2026
Last checked
3 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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