Service Coordinator

Working closely with the Business Manager, you will coordinate operational and administrative activity across your service, including clinical rotas, room allocation, workforce administration and the day-to-day leadership of the non-clinical team.

This is a varied, hands-on role for someone who understands primary care, builds positive working relationships and can balance competing priorities while maintaining a professional, patient-focused service.

smooth day-to-day running of the service and responding to operational

priorities as they arise.

rotas to minimise gaps in cover, coordinating locum bookings and keeping

relevant HR systems up to date.

appropriate information pack and an introduction to the service.

support and day-to-day leadership to the non-clinical team, including Patient

Navigators.

inductions, appraisals, one-to-ones, probationary reviews and training plans,

and coordinating the onboarding and training of new administrative colleagues.

sickness records, escalating concerns appropriately, managing payroll

submissions and keeping leave and absence information accurate.

annual leave approvals to maintain appropriate cover and supporting employee

relations matters, including sickness, performance and disciplinary issues.

locums have the appropriate IT access for clinical and non-clinical systems.

room rentals and allocations, monitoring petty cash, raising purchase orders

and maintaining stationery supplies in line with internal processes.

with managers and support functions, including People and Recruitment, to

maintain efficient operational and administrative processes.

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof.

We believe the best places to work are created by people who genuinely love what they do and celebrate each other's success. Our culture combines national ambition with genuine family heart, with a workplace rooted in trust, empowerment and collaboration.

Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.

Experience

Essential: - Previous experience working in primary care.; - Previous team leader or supervisory experience.

Knowledge and skills