Senior Technology Support Officer
Community Dental Services CIC
Bedford, MK44 1LZView on map(opens Google Maps in a new tab)
Salary
£39,959 to £48,117
Contract
Permanent
Hours
Not specified
Closing date
1 November 2026
13 days leftJob description
Senior Technology Support Officer Full time, Permanent Hours: 37.5 hours, 5 days per week Base: Colworth House, Sharnbrook Bedfordshire, MK44 1LZ Or a...
You will play a key role in supporting and developing our technology services across the organisation. You will help deliver key workstreams within the IT roadmap, assist with project implementation, create user-friendly documentation and support materials, and act as a subject matter expert for IT and digital requirements across CDS.
As part of a small, supportive team, you will provide specialist technical expertise, investigate and resolve complex IT issues, and manage technology matters that fall outside our external support contracts. The role offers significant variety and the opportunity to contribute directly to service improvement initiatives that support colleagues and patients.
About YouYou will be educated to degree level in an IT-related subject, hold an equivalent qualification, or be able to demonstrate equivalent relevant experience.
- Extensive experience providing 2nd and/or 3rd line IT support
- Strong knowledge of Microsoft 365, Windows operating systems and telephony solutions
- Experience troubleshooting and resolving complex technical issues.
- Excellent communication skills and the ability to work effectively with colleagues at all levels, including senior leaders.
- Strong time management, organisational and problem-solving skills.A keen interest in technology, innovation and automation.
Experience of project delivery, ITIL, PRINCE2, Agile methodologies or Microsoft certifications would be advantageous but is not essential.
What do we offer?
- 27-33 days annual leave plus bank holidays
- Corporate Pension Scheme
- Paid sick pay
- Opportunity for an annual profit-sharing bonus
- 24/7 access to an Employee Assistance Programme
- Funded mandatory training and support for continuing professional development
- Opportunities for wider professional and career development
- Employee ownership and the opportunity to influence how our organisation is run
- The opportunity to make a positive difference to local communities
- Free parking, on-site restaurant and subsidised gym at Colworth Park
We recognise the positive value of a diverse workforce and welcome applications from all sections of the community. We are committed to creating an inclusive environment where everyone feels supported, valued and able to thrive.
Senior Technology Support Officer
Essential: - Please see attached job description and person specification
Desirable: - Please see attached job description and person specification
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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