Senior Team Administrator

• Provide a core reception service for children services supporting various teams: community paediatricians, physiotherapy, occupational therapy, speech and language therapy, nursing team and child adolescent mental health.
• Support admin manager with staff roster for reception/administration staff and arrange cover for planned and unplanned absences.
• Responsibility for all service referrals and oversee EHCP referrals.
• Lead a team environment that supports and encourages learning and development for reception, administration, and temporary staff.
• Works in partnership with other teams to streamline and remove duplication of work, seeking common aims to remove any barriers to collaboration.
• Deals with customer complaints quickly and fairly, adopting a solution focused approach.
• Ordering stock / non-stock medical supplies for community paediatrics.
• Management of medical devices; purchasing and maintenance.
• Line management of administration staff inclusive of undertaking appraisals and direct/indirect supervision and support.
• You will support the administration manager for the management of the administration function for the Community Paediatric Service.
• To provide administration support to senior management, clinical leads, and medical secretary team.
• To contribute to development and implementation of service processes and procedures including the creation of standard operating procedures as needed.

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Essential

• Level 4 Business or Administrative qualification e.g. NVQ or able to demonstrate an equivalent level of knowledge, skills and experience.

Essential

• Evidence of ongoing personal development.
• Knowledge and experience of the NHS and local health and social service functions.

Desirable

• Experience of using RIO system, P2P, Medical Device Inventory, DAC, TPRO, Docman, and Envoy Post.

Essential

• Significant and demonstrable experience in either a PA or Senior Administrative role during which the post holder will have developed relevant knowledge and skills
• Confidentiality and tact necessary for dealing with the complex and sensitive information
• Experience of managing data for performance and reporting purposes
• Understanding of personal accountability

Desirable

• Experience of organising and managing meetings/events and multiple diaries
• Experience of line management and supervision of staff including performance and absence management
• Experience in healthcare settings

Essential

• Intermediate to advanced keyboard skills ensuring a high level of concentration, accuracy and speed
• Sound knowledge and proficiency in the use of Microsoft Office - Outlook, Word, Excel, PowerPoint
• Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
• Ability to clearly present information both verbally and in writing
• Able to use initiative and demonstrate ability to work without direct supervision
• Proven ability to take and produce accurate minutes of meetings
• Able to communicate with a wide range of stakeholders - patients, public, clinical and managerial
• Ability to gather data, compile information and prepare reports
• Ability to organise resources and establish priorities
• Ability to develop, plan, and implement short and long range goals
• Ability to develop and maintain record keeping systems and procedures

Essential

• Strong Interpersonal skills.
• Adaptability/ flexibility to work in a changing environment with high level of resilience.
• Able to work with a high degree of autonomy to deliver service outcomes in a timely manner.
• Effective communicator, with the ability to work using own initiative.
• Able to travel to sites across Berkshire
• Occasional flexibility in hours worked.