Senior Residential Support Worker

Post Title: Team Leader – Children’s Residential Care Reports to: Deputy Manager / Registered Manager Location: Ascot Salary: £35,505 - £36,400 Hours of Work: 40 hours per week on a varied shift pattern (including evenings, weekends, and sleep-ins); participation in the on-call rota required Main Purpose of the Role To support the Deputy and Registered Manager in the day-to-day operational leadership of the home, ensuring a consistent and high standard of care. To lead shifts and supervise Residential Support Workers, supporting the delivery of person-centred, trauma-informed care to children and young people. To promote the safeguarding and well-being of children in line with the Children’s Homes’ values, the Children’s Homes (England) Regulations 2015, Quality Standards, and other relevant legislation. To contribute to the creation of a nurturing, safe, and supportive environment where children can thrive emotionally, socially, and educationally. To ensure robust communication, effective teamwork, and a positive ethos throughout the home. Main Areas of Responsibility

Lead, coordinate, and supervise shifts, ensuring the home runs smoothly and in line with care plans, risk assessments, and policies.Support the Deputy and Registered Manager in overseeing daily routines and ensuring the home environment remains safe, clean, and welcoming.Provide direct support to children, promoting independence, emotional regulation, and resilience.Support the creation and review of individual care, risk, behaviour, and placement plans.Supervise and mentor junior staff, including contributing to inductions, training, and performance feedback.Maintain accurate and timely records, including incident reports, daily logs, and communication records.Promote safeguarding and ensure any concerns are reported and recorded in accordance with policy and LADO procedures.Liaise with social workers, therapists, education providers, and other professionals involved in the children’s care.Support the implementation of therapeutic strategies in collaboration with the in-house psychologist.Ensure medication is administered, recorded, and stored correctly, in line with procedures.Assist with rota planning, shift cover, and contribute to the home’s on-call system.Respond appropriately to emergencies, complaints, and behavioural incidents.Promote equality, diversity, and inclusion in all aspects of practice.Act as the responsible person in charge of the home during manager absences as required. Special Requirements

Flexibility to work shifts, including evenings, weekends, and sleep-ins.Participation in on-call rota is required.Enhanced DBS check is mandatory.Occasional travel to other services or for training and professional meetings may be required.

Person Specification A. Education, Training & Qualifications

Level 3 Diploma in Residential Childcare (or equivalent) – EssentialLevel 4 or 5 leadership qualification – DesirableTeam Teach or equivalent behaviour management training – DesirableFull UK Driving Licence – Preferred B. Experience

Minimum 2 years’ experience in residential childcareAt least 1 year in a senior or shift-leading positionExperience working with children with emotional, behavioural, and trauma-related needsExperience managing and responding to safeguarding concerns C. Skills & Abilities

Strong leadership and team coordination skillsEffective communicator (written and verbal)Ability to manage conflict and challenging behaviourExcellent time management and organisational skillsAbility to model professional, child-centred practiceConfident in using IT systems and care recording platforms D. Knowledge & Understanding

Working knowledge of the Children’s Homes Regulations 2015 and Quality StandardsGood understanding of safeguarding policies and proceduresAwareness of trauma-informed practice and therapeutic approachesUnderstanding of Health & Safety, medication protocols, confidentiality, and GDPRCommitment to equality, diversity, and anti-discriminatory practice

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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