Senior Medicines Manager Coordinator

• Process repeat and acute prescription requests in line with practice policies and prescribing protocols.
• Ensure prescriptions are accurately prepared and authorised within agreed timescales.
• Identify and escalate medication queries, prescribing issues and patient safety concerns to the appropriate clinician.
• Monitor medication review dates and ensure patients are recalled when reviews are due.
• Act as a point of contact for patients, pharmacies and healthcare professionals regarding prescription enquiries.
• Support and provide guidance to members of the prescriptions team.
• Assist in reviewing and improving prescribing administration processes.
• Support medicines optimisation initiatives and prescribing audits.
• Process medication-related correspondence received from hospitals and other healthcare providers in accordance with practice protocols.
• Maintain accurate patient records using the practice clinical system.
• Contribute to quality improvement activities and prescribing safety reviews.
• Comply with all information governance, confidentiality and safeguarding requirements.

• Process repeat and acute prescription requests in line with practice policies and prescribing protocols.
• Ensure prescriptions are accurately prepared and authorised within agreed timescales.
• Identify and escalate medication queries, prescribing issues and patient safety concerns to the appropriate clinician.
• Monitor medication review dates and ensure patients are recalled when reviews are due.
• Act as a point of contact for patients, pharmacies and healthcare professionals regarding prescription enquiries.
• Support and provide guidance to members of the prescriptions team.
• Assist in reviewing and improving prescribing administration processes.
• Support medicines optimisation initiatives and prescribing audits.
• Process medication-related correspondence received from hospitals and other healthcare providers in accordance with practice protocols.
• Maintain accurate patient records using the practice clinical system.
• Contribute to quality improvement activities and prescribing safety reviews.
• Comply with all information governance, confidentiality and safeguarding requirements.
• Provide day-to-day supervision and support to prescription clerks.
• Assist with training, induction and ongoing development of prescription staff.
• Monitor workload distribution within the prescriptions team.
• Support the implementation and review of prescribing procedures.
• Escalate concerns, incidents or risks to management promptly.
• Assist in developing standard operating procedures relating to prescribing administration.
• Work closely with the practice pharmacist, pharmacy technicians and clinicians.
• Support medicines optimisation initiatives.
• Identify patients requiring medication reviews and recall activities.
• Assist with audits relating to prescribing safety, high-risk medications and prescribing performance.
• Monitor compliance with prescribing protocols and guidelines.
• Support reduction of prescription waste through patient education and appropriate administration processes.

Essential

• Previous experience working within a GP practice prescribing or medicines management environment.
• Experience processing repeat prescriptions using EMIS Web.
• Experience handling confidential patient information.
• Experience managing a busy workload and competing priorities.

Desirable

• Experience supervising or mentoring administrative staff.
• Experience supporting prescribing audits or quality improvement projects.
• Knowledge of Electronic Prescription Service (EPS).
• Understanding of medicines optimisation and prescribing safety initiatives.