Senior Healthcare Support Worker

• Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.
• Participate in one-to-one meetings/clinical supervision within team as required.
• Participate in the learning environment.
• Contribute to the clinical governance agenda through participation in clinical audit when required.
• Contribute to an environment conducive to effective working, respecting, and supporting the delivery of high-quality clinical services.
• Contribute to change and innovation within the team.
• Work as part of the multidisciplinary to deliver delegated proactive interventions including reablement and conducting therapy exercises.
• Support therapy staff with access/discharge home visits.
• Support therapy staff to deliver various activities to aid functional ability e.g. group exercises, games, and puzzles to improve manual dexterity and memory.
• Work in partnership with senior members of the team and ensure the care provided is of high quality.
• Work with patients towards self-care and independence.
• Work to support families and carers. Be aware of the effects of illness on the family.
• Enable individuals and their families to express their feelings and preferences and take appropriate action.
• Work as part of the multidisciplinary team to deliver supportive care to patients approaching end of life.
• To promote effective communication between patients, families, and carers to include participation in all decision making related to their care.
• Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered.
• Undertake personal care activities of daily living with patients.
• Support and deliver aspects of activities of daily living. To include management of dietary and fluid intake, toenail care, management of continence, assisting with toileting programmes, including use of sheaths, catheters, and continence pads.
• Take, Record and Report (if outside of normal parameters) Blood Pressure, Respiration, Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (National Early Warning System 2 Observation chart)
• Undertake observations of skin assessments, continence, nutrition, and report back to senior colleagues.
• Undertake urinalysis, including collecting urine sample as directed, reporting any concerns regarding urination.
• Be able to participate in simple wound care, skin tear pathway, venepuncture, or collection of specimens.
• Participate in Health Education/training for patients, families, and carers.
• Engage in personal development; maintain competence, knowledge, and skills commensurate with role.
• Be accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence.
• Provide information as required to complete outcome measures on admission and discharge.
• Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy.
• Report any changes in patient's condition to a registered Health Care Professional.
• Take responsibility for the safe use of clinical equipment.
• Contribute to the effective use of resources.
• All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders, and colleagues. All members of staff should consider these as an essential part of their job role.
• Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
• Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Essential

• Level 2/3 NVQ - Health related or equivalent experience in Health or Social Care
• Care Certificate (Completion is mandatory once in post)
• Education to GCSE level Grade 5 in English and Mathematics or equivalent

Essential

• *Previous relevant experience of working in health or social care environment
• *Awareness of the needs of older people
• *Ability to work without direct supervision
• *Ability to prioritise workload

Essential

• SKILLS & KNOWLEDGE
• *Additional skills as per Job Description or ability to successfully undertake the required training to achieve competency
• *Good interpersonal skills
• *Good written and verbal communication skills
• *Good ability to listen
• *Common sense and practical problem solving approach
• *Use of email and basic information technology skills
• PERSONAL ATTRIBUTES
• *Team player
• *Approachable
• *Reliable
• *Flexible, and prepared to work all shift patterns (days/nights/weekends and bank holidays)
• *Ability to travel across ECCH area Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
• *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.