Senior Clinical Support Worker

• It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.
• Communicate and report any changes or information relating to the patient to the Registered Nurse.
• Communicate appropriately with patients and visitors to the Ward or Department.
• Always portraying a professional and respectful manner.
• To receive patients,visitorsand staff in a calm,friendlyand efficient manner
• Exchangesfactual informationwith patients using reassurance,tactand empathy.
• Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.
• Maintenance of computer and manual information systems.
• To request case notes and provide a tracing service.
• Occasionallyparticipatesin audits, surveys,researchand development activities.
• The post holder willbe requiredto undertake asappropriate anytraining packages relevant to the healthcare setting and do on-going training asdeterminedby the Trust and/or by their line manager.
• All new health care staffare required tocomplete both Corporate and Care Coach Induction within their first week of employment. .
• Have a duty to respond and report patients conditionin a timely manner. This will include judgements involving facts.
• Hold basic keyboard skills.
• Dexterity to undertake nursing care procedures asappropriate.
• Under direct or non-direct supervision of a Registered Nurse asdeemedappropriateand willassistwith all aspects of essential patient care.
• Provision of personal care to patients.
• Respects patient privacy and dignityat all times.
• Prepares equipment/s for medical and nursing staff to use during procedures.
• Assistmedical and nursing staff with procedures asrequired.
• Act as a chaperone, supporting patients undergoing examinations or procedures.
• Escort patients to other areas of the Trust as directed by the Registered Nurse.
• Follows policies and mayparticipatein discussion on proposed changes to procedures.
• Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.
• Engages with individual training programs and local protocols, checks and cleans equipment/s.
• Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.
• Demonstrates their own duties to new starters and bank / agency staff.
• Adheres to Trust Standards of Dress policy.

Essential

• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level. Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 inListening/speaking/reading & Level 6.5 in Writing)
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Desirable

• Previous experience in Gynaecology
• Previous experience in Colposcopy or Hysteroscopy clinic settings
• Care Certificate or must complete within 12 weeks of commencing employment

Essential

• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues
• Ability to prioritise workload in response to service need