Senior Capacity Manager
Sandwell and West Birmingham NHS Trust
Smethwick, B662QT
Salary
£57,528 to £64,750
Contract
Permanent
Hours
Not specified
Closing date
22 September 2026
19 days left
Job description
An exciting opportunity to recruit a SeniorCapacityManagerto theCapacity Management Team at SWB NHST has opened up, based at the Midland Metropolitan ...
The role of Senior Capacity Manager requires applicants to have extensive experience of managing patient flow in the acute setting, to be able to work alongside seniormanagement to deliver safe solutions for our patients and demonstrate leadership for the Trust. Thissenior role include undertaking other projects to enhance and establish patient flow pathways and to support our quality agenda.
The post holder will also undertake the tactical commander role at the outset of an incident playing a pivotal role in co-ordinating and communicating actions.
The post holder will be expected to provide on site leadership for capacity management, by prioritising the immediate issues and agreeing with clinical and non-clinical teams, the acceptable outcome for patients.
To work with the Assistant Director of Operations and Resilience Management on the delivery of corporately agreed patient flow key performance indicators that in turn support a clinically safe outcome for users of our Trust, 24 hours per day.
The post holder will be required to lead on issues/projects within the team/service in relation to the Trusts Quality agenda, local or national targets and ongoing developments with the team to drive efficiencies and best practice clinical care models.
The post holder will be expected to liaise with internal and external colleagues in Health and Social and Voluntary Sector to agree best practice outlined in clinical pathways.
The post holder will provide senior advice and direction to the Capacity Leads, Bed Management and discuss contingency plans when escalating to the Assistant DIrector of Operations and Resilience Management or an identified other in their absence.
Sandwell and West Birmingham NHS Trust (SWB NHST) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place to work, a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way in how we work with each other, and how we look after our patients and their families, and how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB NHST to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB NHST website to find out more about our ambitions and people plans.
Experience
Essential
- Extensive experience as a Health Care Manager or Health Professional in the acute sector with, responsibility for operational matters.
- Experience of working under pressure to deliver corporate and national targets.
Desirable
- Previous clinical or management experience in community services / primary care.
- Experience of working with emergency Services.
- Experience of working with Social Services in health care.
Qualifications
Essential
- Educated to degree level or equivalent.
- Possession of a management qualification at Post Graduate Diploma level or equivalent.
- Evidence of continued professional development and qualification.
Written skills
Essential
- Ability to understand and interpret complex reports and data, considering the impact on the Trust and/or Division.
- Able to prepare and analyse complex reports and policies. (Business Cases, Reports, Complaint Responses, Investigations etc.)
Responsibility for financial and ohysical resources
Essential
- Ability to manage the delivery of key performance targets within strict financial controls.
Personal Qualities
Essential
- Leadership skills
- Able to use persuasive/influencing skills
- Able to exercise project management skills
- Able to work within and build an effective team environment
Management / Supervision / Coordination skills
Essential
- Ability to take responsibility for the full range of Capacity management responsibilities for a number of issues within the Trust.
- Recruitment, development, performance management, discipline etc.
- Able to interpret national guidance for the health economy in patient experience and patient flow requirements.
Communication/Verbal skills
Essential
- Able to demonstrate a high level of communication skills: Mediation skills Negotiation/consultation skills Presentation skills to large audiences Training skills Presentation of complex business cases to key stakeholders
- Able to chair meetings and reconcile differences
Knowledge
Essential
- Understanding of external agencies that the NHS works closely with, for example, Social Services, Emergency Services, Voluntary Sector.
- Understanding of the complexities and pace of change in the NHS.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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