Secure Transport Assistant
Nerams Limited
FERRYHILL, DL17 0EW · WASHINGTON, NE37 3HTView on map(opens Google Maps in a new tab)
Salary
£26,773
Contract
Permanent
Hours
Not specified
Closing date
12 October 2026
13 days leftJob description
Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is saf...
Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is safe, secure, and tailored to their specific requirements.
What you'll need
- A compassionate, patient-centred approach
- Experience working with mental health service users is desirable
- All training is provided, but experience in a secure transport setting is desirable
Nerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clients
Regulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care.
Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?
The role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role. You will be:
- Responsible for the care and safe transportation of mental health patients.
- Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
- At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison.
This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.
Who We AreNerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.
Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:
- CareWe put compassion at the heart of our service.
- TeamworkWe support each other to achieve shared success.
- QualityWe go above and beyond to maintain high standards.
- RespectWe treat every individual with dignity and understanding.
- HonestyWe are open, transparent, and accountable.
Experience
Essential
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
Desirable
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
Experience
Essential
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
Desirable
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
Qualifications
Essential
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
- PMVA training
- RNR training
Desirable
- Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
- Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
- Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
- Expectation of dealing with people, demonstrating sound customer care skills.
- Working with the public or public involvement
- To be flexible and adaptable, trustworthy, approachable and tactful.
- To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
- To be able to handle traumatic, emotional and distressing situations
- To be able to deal with various patient conditions, some of which that can be distressing.
- A minimum entry age of 21yrs old.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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