Secretary/Assistant Team Leader - Psychology

• You will need to demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
• You will need to be a self-motivated individual with proven secretarial skills, excellent audio typing ability, diary management, and an excellent telephone manner as is the ability to communicate effectively at all levels.
• You will need to be able to work to set deadlines and be calm under pressure as this is a very busy and at times demanding environment with a willingness to undertake and learn new tasks.
• You will be responsible for the coordination of patient care with surgical colleagues within the trust, for patients undergoing treatment in relation to awake craniotomy, Deep brain stimulation, and epilepsy.
• Daily tasks will involve, but not be limited to, Outcoming of appointments, answering of telephones, booking appointments, liaising with patients, email management, room booking, waiting list management, audio typing & processing of referrals.
• You will deputise for the current Team Leader where necessary and help support managerial colleagues and key stake holders, contributing to the direction and growth of the service.
• You will be responsible for supervision, staff rotas, raising of invoices, rostering data input for annual leave and sickness.

Essential

• NVQ level 3 or equivalent
• ECDL or equivalent

Desirable

• Customer care or equivalent qualification
• Medical terminology qualification

Essential

• Significant months experience in a health care setting

Desirable

• Previous experience in similar role and/ or managing staff

Essential

• Proven IT skills
• Good communication skills