Screening Training Administrator

• Working as part of theScreeningDivisionCentral Training Teamto provide administrative support toAssessors, InternalQuality Assurersand Workforce Development Managers.
• Provide administrative supportforthe delivery of the Level 3 Fundamentals of Health Screeningqualificationand its associated pathwaysto the Screening Workforce Development Team.
• This role supports the Screening Workforce Development Team with learning and development activities. This includes administrationtasks related to assessment, qualityassurance, and learner support.
• You'llwork with colleagues across Public Health Wales and partner organisations, meet deadlines, andmaintainprofessional standards. Thedutieslisted are a guide and may change, so flexibility is important.
• Our organisational values ofWorking Together, with Trust and Respect, to Make a Difference,underpinned by ourBeing Our Best Frameworkset out how we are expected to undertake our roles. The Being Our Best colleaguegroupwhichappliesto this roleisColleague.
• As part of the role the postholder may be asked to work across screening division asrequired.

• Act as the first point of contact for internal and external queries related to learning and development activities.
• Communicate professionally and respectfully with all stakeholders, including learners, ensuringconfidentialityand following agreed processes.
• Monitor and respond to emails and other team communications, including managing the shared SWDT and ESR learning compliance mailboxes.
• Support assessors and Internal Quality Assurers by providing guidancedocumentsand links to relevant training materials or signposting as needed.
• Support procurement and budget processes.
• Provide admin support to SWDT managers on projects.
• Provide planning and organisational support to SWDT staff and stakeholders across the Screening Division.
• Manage own workload, including emails and diary tasks.

Desirable

• IT qualification or evidence of current, recent practice.
• Knowledge of Public Health Wales and it's screening programmes.
• Knowledge of learning and development administration and associated procedures.

Essential

• Demonstrable experience in an administrative role.
• Demonstrable experience of communicating with colleagues and the public.
• Previous experience of processing confidential data and an awareness of the requirements of information governance.
• Previous experience of managing own workload and prioritising tasks.

Essential

• Excellent written and verbal communication skills, a high level of numeracy, written and spoken English.
• Ability to use discretion and maintain confidentiality.
• Highly organised with good time management skills.
• Effective relationship-building abilities with a team-oriented mindset.