NHSCloses in 13 days

Scheduling Manager

South Tyneside and Sunderland NHS Foundation Trust

Sunderland, SR4 7TPView on map(opens Google Maps in a new tab)

Salary

£28,392

Contract

Permanent

Hours

Not specified

Closing date

3 November 2026

13 days left

Job description

An exciting opportunity has arisen to join the Division of Theatres as a Scheduling Manager. The postholder will manage and lead a team of administrat...

To manage the efficient processing of

outpatient appointments from initial receipt of referral through to an

appointment being scheduled in accordance with agreed Trust policies (e.g.

STSFT Waiting List & Patient Access Policy).

To and manage the clinical schedules

within the Meditech System: setting up new schedules, implementing requests to

cancel clinical sessions and provide extra clinical sessions.

To create and map appropriate

appointment coding for new clinicians and services.

To ensure all new appointment coding

is included within appropriate patient communication systems.

To undertake the regular validation of

outpatient waiting list information to ensure accurate and timely information

is provided to support informed decision making.

To support Directorate Manager in the

management of capacity and demand by monitoring and reporting clinical capacity

issues and outpatient waiting list information.

To prepare for and meet with

Directorate Managers and Deputy Administration Manager at regular intervals to

ensure effective management of capacity and demand issues across the

Directorate.

To provide support to

the wider Divisional Team, providing Reception and admin cover as required

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,

and it poses a risk to the integrity of your individual recruitment process, we

may withdraw your application at any stage of the process.

Skills and Knowledge

Essential

  • Verbal and written communication and interpersonal skills to build relationships with directorate teams and enable understanding of waiting list issues and solutions
  • Excellent organisational / prioritisation skills.
  • Supervisory / People Management skills
  • Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook

Desirable: - Use of Meditech PAS, NHS e-Referral System

Qualifications

Essential

  • GCSE Maths & English C or above, or equivalent
  • Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of:
  • Clinical scheduling
  • Delivering waiting time information and capacity issues to senior clinicians & managers

Desirable: - Knowledge of Meditech; - Knowledge of e-Referral System

Experience

Essential

  • Vocational experience working in an NHS booking office providing experience of:
  • Prioritising patients using a waiting list and reporting waiting list information
  • National Policy for Referral to Treatment standards
  • Supervisory / People Management skills with experience of supervising staff
  • IT Skills and demonstrate experience in word processing, spreadsheets and databases

Physical Skills

Essential: - Developed keyboard skills

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

20 October 2026

Last checked

21 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

STA
South Tyneside and Sunderland NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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