Scheduling Manager
South Tyneside and Sunderland NHS Foundation Trust
Sunderland, SR4 7TPView on map(opens Google Maps in a new tab)
Salary
£28,392
Contract
Permanent
Hours
Not specified
Closing date
3 November 2026
13 days leftJob description
An exciting opportunity has arisen to join the Division of Theatres as a Scheduling Manager. The postholder will manage and lead a team of administrat...
To manage the efficient processing of
outpatient appointments from initial receipt of referral through to an
appointment being scheduled in accordance with agreed Trust policies (e.g.
STSFT Waiting List & Patient Access Policy).
To and manage the clinical schedules
within the Meditech System: setting up new schedules, implementing requests to
cancel clinical sessions and provide extra clinical sessions.
To create and map appropriate
appointment coding for new clinicians and services.
To ensure all new appointment coding
is included within appropriate patient communication systems.
To undertake the regular validation of
outpatient waiting list information to ensure accurate and timely information
is provided to support informed decision making.
To support Directorate Manager in the
management of capacity and demand by monitoring and reporting clinical capacity
issues and outpatient waiting list information.
To prepare for and meet with
Directorate Managers and Deputy Administration Manager at regular intervals to
ensure effective management of capacity and demand issues across the
Directorate.
To provide support to
the wider Divisional Team, providing Reception and admin cover as required
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,
and it poses a risk to the integrity of your individual recruitment process, we
may withdraw your application at any stage of the process.
Skills and Knowledge
Essential
- Verbal and written communication and interpersonal skills to build relationships with directorate teams and enable understanding of waiting list issues and solutions
- Excellent organisational / prioritisation skills.
- Supervisory / People Management skills
- Microsoft Office Packages e.g. Word, Power Point, Excel, Access, Outlook
Desirable: - Use of Meditech PAS, NHS e-Referral System
Qualifications
Essential
- GCSE Maths & English C or above, or equivalent
- Level 3 qualification in administration or other relevant subject or equivalent vocational experience which provides a working knowledge of:
- Clinical scheduling
- Delivering waiting time information and capacity issues to senior clinicians & managers
Desirable: - Knowledge of Meditech; - Knowledge of e-Referral System
Experience
Essential
- Vocational experience working in an NHS booking office providing experience of:
- Prioritising patients using a waiting list and reporting waiting list information
- National Policy for Referral to Treatment standards
- Supervisory / People Management skills with experience of supervising staff
- IT Skills and demonstrate experience in word processing, spreadsheets and databases
Physical Skills
Essential: - Developed keyboard skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
21 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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