Risk & Governance Facilitator

The post holder will provide practical guidance and support to care group services to ensure governance systems are effective, fit for purpose and aligned to Trust priorities. Main duties include supporting risk management processes; reviewing and analysing incidents, complaints, audits and other sources of insight; identifying themes and trends; producing regular governance reports using InPhase; and supporting timely, measurable action planning. The role will involve advising staff on governance matters, supporting preparation for CQC and other external visits, facilitating learning from incidents, audits and complaints, and helping teams embed improvements in practice. The post holder will also support document management, assist with training on governance and risk management, contribute to audit and compliance work, and attend relevant clinical governance meetings. They will be expected to make informed decisions about escalating governance concerns, identifying when issues should be added to risk registers, identifying appropriate learning responses for incidents, and advising teams on appropriate actions following incidents, complaints, audit findings or national recommendations. Strong communication, analytical skills, attention to detail, professionalism, and the ability to work collaboratively and diplomatically in sensitive situations are essential.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Qualifications

Essential: - Experienced to post graduate Diploma/Degree level or equivalent; - Knowledge of a good range of work procedures and practices in relation to governance

Experience

Essential: - Extensive clinical experience within a Healthcare environment; - Demonstrable experience of decision making in relation to governance

Skills

Essential: - Ability to analyse logically, questioning assumptions & evaluating arguments

Attitude