Respiratory Service Coordinator
University Hospitals of Leicester NHS Trust
Leicester, LE3 9QPView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
23 October 2026
4 days leftJob description
We have an exciting opportunity for a full time, Service Coordinator to join the RRCV Clinical Management Team working in Respiratory. We are looking ...
- To co-ordinate and provide a cross cover support service to the Respiratory Specialised clinics including Long Covid and Pleural/Bronchoscopy.
- Managing patients and professionals through defined pathways to enable patients are seen by the right person, at the right time and in the right place, ensuring that the quality standards of the Trust are met.
- To provide support and guidance to patients, carers, relatives and others making contact with the services. To deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks).
- To prospectively manage the specialised clinics and clinic slot availability to ensure maximum efficiencies within the service to agreed templates, minimising any impact on clinic utilisation in a timely manner.
To receive referrals and make new and follow up appointments. To monitor, maintain and report clinic cancellations, including notice time given and utilisation time available. To ensure all Local and National Standards are applied to referrals, to undertake RTT and booking in accordance with UHL Patient Access and Data Management Policy. To ensure all Overseas Visitors are recorded appropriately, including the receipt and check of ID documents and referral on to the Overseas Patient Manager. Liaise with clinicians regarding availability for clinics.To retrieve and prepare case-notes in a timely manner for clinics.To ensure all required test results are available for clinic and where necessary liaise with the relevant service (including other Trusts) to obtain/ expedite such reports. To be responsible for the co-ordination and reception duties associated with outpatient clinics. This will include maintaining full and accurate patient demographic records both manual and electronic; booking of follow up and pre-assessment appointments; arranging investigations and imaging reviews; updating RTT pathways and clinical coding from clinic outcomes.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
- high-quality care for all
- being a great place to work
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate
- we are proud
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http: //www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Training & Qualifications
Essential
- Educated to A level standard or equivalent
- NVQ III or relevant experience gained in administration post - for a min of 2 years.
- RTT/Clinic Management/Waiting List or relevant experience
Desirable: - CLAIT HISS/PAS experience NHS systems and procedures Excel, power point ORMIS; - Choose and Book
Analytical and Judgement skills
Essential: - Able to act on own initiative; - Ability to work without close supervision
Planning and organisation skills
Essential: - Ability to prioritise schedules and workloads.; - Ability to work to targets.
Communication and relationship skills
Essential: - Effective communication skills; - Tact and diplomacy; - Must be a Team player
Desirable: - Exposure to dealing with complaints
Experience
Essential
- Experience of using patient databases or ability to learn and adapt to relevant databases
- Diary management
- Experiences of dealing with customers / patients
Desirable
- Data Quality experience
- Understanding medical terminology
- Medical administration Experience
- At least one year working in a large complex organisation
Commitment to Trust Values and Behaviours
Essential: - Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
9 October 2026
Last checked
13 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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