Renal Social care Coordinator

To undertake direct welfare advice and casework through referral from Renal Consultants, nursing teams and directly from patients within Renal Services. To undertake home visits where necessary.

To provide regular advice and guidance to medical and nursing staff in Welfare rights work. To provide education to new staff.

Refer patients to Shropshire council for disability grants and home adaptations. To complete initial assessment, refer to occupational Therapy for further assessment. Compile report and send to council for application for disability grant and follow process through to endpoint.

Liaise with social work department as required.

To maintain appropriate records of all assessments and work undertaken on the renal database (Clinical Vision)

Ensure Patients consultant and nursing team are kept up to date with any patient reviews.

Refer patients for energy grants via Marches Energy Company & other outside agencies regarding insulation of property, installation of updated heating systems at no cost to patient.

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Qualifications

Experience

Communication