Referral Management & Safety Netting Coordinator

• Process clinician-generated referrals accurately and efficiently within agreed timescales.
• Manage routine, urgent, and specialist referrals using NHS referral systems, including e-RS.
• Ensure referrals contain complete clinical information and supporting documentation.
• Monitor referral progress and confirm receipt by secondary care providers.
• Follow up outstanding referral actions to ensure continuity of patient care
• Prioritise and oversee all Two Week Wait (2WW) suspected cancer referrals.
• Monitor referral acknowledgements, booking outcomes, and appointment attendance.
• Escalate delays, rejections, or concerns promptly to the relevant clinician or manager.
• Maintain accurate records and reports relating to cancer pathway activity.
• Support organisational compliance with national cancer referral standards.

• Process routine, urgent, and specialist referrals generated by clinicians in a timely and accurate manner.
• Ensure referrals contain all necessary clinical information and supporting documentation.
• Utilise NHS referral systems, including e-RS, to manage referrals effectively.
• Monitor referral progress and ensure successful receipt by secondary care providers.
• Follow up outstanding or delayed referrals as appropriate. [6. Referra...ty Netting | Word]

• Prioritise and manage urgent suspected cancer referrals (Two Week Wait).
• Monitor acknowledgements, appointment bookings, and referral outcomes.
• Escalate delays, rejections, or concerns promptly to the relevant clinician or manager.
• Maintain accurate records and reporting relating to cancer pathways and referral activity. [6. Referra...ty Netting | Word]

• Maintain effective referral tracking and safety-netting systems.
• Ensure referrals are monitored and followed through appropriately.
• Identify and investigate outstanding actions or unaccounted-for referrals.
• Support patient safety by escalating concerns and mitigating risks associated with referral delays.

Essential

• Experience working in a healthcare administrative or medical secretarial role.
• Knowledge of NHS referral processes and patient pathways.
• Experience of managing high-volume administrative workloads.

Desirable

• Previous experience within a GP practice environment.
• Experience using NHS e-Referral Service (e-RS).
• Experience managing referral tracking and safety-netting systems.
• Experience supporting cancer pathways and 2WW referrals.
• Audio typing experience.