Receptionist/Clerical Officer
Northern Care Alliance NHS Foundation Trust
Salford, M6 8HDView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
27 October 2026
7 days leftJob description
Applications are invited for an enthusiastic people who are patient and customer focused, to join our Radiology team at Salford Royal Hospital as a Re...
- Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- You need to have the confidence to speak face to face or over the telephone to deal with the patient's needs, this can include booking appointments
- To use and access CRIS and be able to attend patients on reception desks
- Book appointments for patients as and when required
- Deal with enquires of a sensitive nature
- Attend Departmental meetings as and when required
- Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Qualifications
Desirable: - ECDL
Experience
Essential: - Experience working in an office environment; - Previous clerical experience; - Experience of working in a customer care environment
Desirable: - Experience of working with the Public preferably working in a hospital environment
Skills
Essential
- Ability to prioritise own workload and work to tight deadlines
- Ability to deal effectively with confrontational/challenging situations
- Good written communication skills and good telephone manner
- Ability to transfer information accurately
- Ability to work as part of a team
- Keyboard skills
Knowledge
Essential
- A good understanding of confidentiality , data protection and attention to detail
- Good knowledge of computer systems and ability to transfer information accurately
Desirable: - Knowledge of CRIS, PAS and EPR
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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