Receptionist/Administrator

The successful candidate will join a team of that providethe initial contact point for general enquiries. They provide basic information on services and results and direct to the right person depending on your health issue or query. Receptionists are part of the triage team for GP appointments and make appointments with the nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with document scanning and workflow assisting the administration team and dealing with patient records.

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

We are a progressive and caring GP Practice providing a high-quality range of primary care services for a diverse population, with a focus on inclusion and equality.

Experience

Desirable: - Experience of working in primary care; - Experience of working in a GP practice; - Experience of call handling; - Touch typist

Qualifications

Essential: - GCSE grade A to C in English and Maths

Desirable: - SystmOne experience; - Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential: - Good interpersonal and communication skills

Desirable: - IT skills